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caught SIGTERM, shutting down after EasyApache Update

dirklammert
After the latest update, I continuously face HTTP timeouts on my servers. My Apache log is full of the SIGTERM message. How to resolve this issue ASAP?

Comments

10 comments

Date Votes
  • vacancy
    Please try yum clean all and yum update again, the problem was fixed, there must have been a faulty update. The final state; [root@server3 ~]# httpd -v Server version: Apache/2.4.48 (cPanel) Server built: Jun 3 2021 03:58:15
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  • dirklammert
    The yum clean/install did not resolve the issue in my case unfortunately
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  • dirklammert
    I also have incoming notifications: The service "httpd" appears to be down (failed to connect to this service's TCP/IP port)
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  • cPRex Jurassic Moderator
    @dirklammert - I would expect another "yum update" to resolve the issues at this time. If not, please let me know!
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  • dirklammert
    After the first update last night, we run another update later today. The issue persists. We have a cPanel ticket with ID #94331988 no update yet. Fix urgently required.
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  • cPRex Jurassic Moderator
    @dirklammert - someone will be replying very soon to that ticket as I've made sure to give that some priority on my end.
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  • dirklammert
    Very much appreciated
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  • cPRex Jurassic Moderator
    I see we've replied so the process is started :D
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  • cPRex Jurassic Moderator
    After our team reviewed the issue, we found very low configuration values for ServerLimit and MaxRequestWorkers that were keeping requests from being properly handled. Once those are adjusted I would expect things to work normally, but this isn't something that would have been related to the recent update issue.
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  • dirklammert
    We use the event mpm so there was some confusion regarding the config values. However they are correct and the cpanel engineers are looking further
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