Cant enter whm

PixelPerfect.cl

• June 04, 2021 11:49

Just paid the renewal of my expired license but im still unable to access my whm, it says my root password is incorrect.

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  cPRex Jurassic Moderator

  • June 04, 2021 17:17

  Hey there! It's possible your host reset the root password when the license was expired. This isn't something we control on our side, so you'd want to speak with your hosting provider to have them reset the password for you.

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  PixelPerfect.cl

  • June 04, 2021 17:51

  Oh solved it, had to disable cphulk via ssh, thank you!

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  cPRex Jurassic Moderator

  • June 04, 2021 17:59

  I'm glad that's all it was! You may want to add your local workstation's IP address to the cPHulk whitelist if that IP doesn't change frequently.

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