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14 comments

  • cPRex Jurassic Moderator
    Hey there! SpamAssassin does indeed rely on the Ner::DNS perl structure, so that could be an issue. None of my personal machines have the 127.0.0.1 IP address in /etc/resolv.conf, and this would be easy enough to test by commenting out that line and saving the file.
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  • serg499
    this would be easy enough to test by commenting out that line and saving the file.

    Is it OK to comment this line even if it's the only one line in the file? Will other CPanel services work without it? Thank you!
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  • cPRex Jurassic Moderator
    Ah, that would cause other issues. I would comment out that line, and then add the Google public resolvers to ensure things continue to work properly on the machine: nameserver 8.8.8.8 nameserver 8.8.4.4
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  • serg499
    I've tried that and have restarted spamd. But still have no scores from RBLs: Content analysis details: (-1.6 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% [score: 0.0000] 0.2 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level mail domains are different 0.0 HTML_MESSAGE BODY: HTML included in message 0.1 MIME_HTML_ONLY BODY: Message only has text/html MIME parts
    Is it normal?
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  • cPRex Jurassic Moderator
    I don't believe that's normal - could you create a ticket with our support team so we can do some additional troubleshooting directly on the affected system? If you are able to do that, please post the ticket number here so I can follow along and keep the thread updated.
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  • serg499
    Sure, Ticket ID: 94336682 Thank you very much!
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  • cPRex Jurassic Moderator
    Thanks for that! I'm following along on my end now.
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  • serg499
    As far as I understood, SpamAssassin support custom RBL list, so I was adviced to create something like this. So this is my custom.cf: header CUSTOM_LOOKUP eval:check_rbl_txt('sorbs','dnsbl.sorbs.net.') describe CUSTOM_LOOKUP Entries listed in dnsbl.sorbs.net RBL score CUSTOM_LOOKUP 2.0 header CUSTOM_LOOKUP eval:check_rbl_txt('spamcop','bl.spamcop.net.') describe CUSTOM_LOOKUP Entries listed in bl.spamcop.net RBL score CUSTOM_LOOKUP 2.0 header CUSTOM_LOOKUP eval:check_rbl_txt('spamhaus','zen.spamhaus.org.') describe CUSTOM_LOOKUP Entries listed in zen.spamhaus.org RBL score CUSTOM_LOOKUP 2.0
    Are there any mistakes there or may be some RBLs should be added?
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  • serg499
    This custom.cf doesn't seems working - none of the today's spam emails war marked as spam because of any of these rules.
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  • cPRex Jurassic Moderator
    Could you reply with those details to the ticket?
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  • serg499
    Could you reply with those details to the ticket?

    Sure, I've created follow-up ticket with this question. Thank you!
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  • dexus
    I have the same issue. It looks like custom check_rbl_txt does not work. Is there a solution for this?
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  • dexus
    To answer my own question, problem was a resolver. You must use a local resolver or some private resolver that does not have too many queries to that RBL because most RBLs will block large DNS resolvers.
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  • cPRex Jurassic Moderator
    Yes - you have t be using a non-public resolver in order for the RBLs to work properly.
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