Backup consumes all storage space
I have a problem
And it is a large size backup and I don't know how to get it and delete it or stop it
This is what tech support told me
How can I access it and delete it?
Simply because I am a beginner
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Hey there! Since you were already working with Seth, he could have given you more details in the ticket about how to deal with this. You will need to access the server as root through either an FTP client or the command line in order to remove those files, as they can only be accessed by the root user. The root user would require an sFTP connection to the server. If you aren't familiar with manipulating files as root you may want to reach out to your hosting provider or datacenter for assistance as running the wrong command or deleting the wrong files as root could cause the server to malfunction. 0 -
true but I want a way to delete the files I don't need in the backup How ? 0 -
You can only do this from an sFTP connection as root, or a root SSH connection. Once logged in, you would navigate to /backup and delete the backups you no longer need. 0 -
ok i do it now by log in Terminal then add this command df -h
and i see the screenshot how i can detect backup file and delete it what is command and steps plz help me0 -
If you aren't familiar with terminal, it would be best to use the browser-based tool in WHM >> Terminal as that will load a terminal session directly in your browser. I would strongly recommend you get familiar with the "cd" and "rm" commands as you'll need to use those to navigate the backup directory and remove the files. I am not able to provide the exact commands you will need to resolve the issue, however, you would move to the backup directory by running this command: cd /backup
and from there you could delete a backup with the "rm -rf" command, as that will remove a folder and its contents. For example, this command would delete the backups created earlier this morning after you have already switched to the /backup directory with the "cd" command:rm -rf 2021-06-220 -
lock my friend i do command in attachment but the size did not change 0 -
It is possible that particular backup directory did not have much data in it. You can check the size of each directory in /backup with this command: du -h --max-depth 1 /backup0 -
ok i do it and see the screenshot in the attachment is /backup 2021-06-21 same /backup or i can delete /backup 0 -
You don't want to delete /backup - you just want to remove the specific date folders underneath it. 0 -
how ? 0 -
Using the previous commands I mentioned it would be this: rm -rf /backup/2021-06-210 -
rm -rf 2021-06-21 0 -
ok my problem now is solved i want to very thank for you :) 0 -
Can you please share the backup policy you set on server and what is the retention eriod 0 -
how i can share it ? 0 -
do you mean " Backup Configuration " ? 0 -
YEs 0 -
Share screenshot 0 -
ok lock attachment 0 -
HI please confirm if you setup daily /Weekly or alternate days backupand what is the retnention policy. The only issue i see in Global setting is that you did setup incremental backup. Please set incremntal backup so the new backup whih will be made is with only chanages on account not whole old backup. It will help in reducing backup 0 -
How do I do it my friend? 0 -
HI Please use the following settings on Backup configuration and enable incremental backup in global settings 0 -
i do it but what the different between the previous 0 -
is this backup can restore from yesterday maximum ? 0 -
Yes last 2 backup will be retained and One weekly backup 0
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