.online addon domain error

Aurimas

• June 23, 2021 19:00

Hi, I have few domains that I want to add and I am getting error that it exists adding from WHM and Cpanel same result I have check in WHM - there is no record of the domain. same issue with few domains (XID g4t5uy) (XID avwvd2) A DNS entry for the domain "xxxx" already exists. at /usr/local/cpanel/Cpanel/Admin/Modules/Cpanel/subdomain.pm line 176.

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  cPRex Jurassic Moderator

  • June 24, 2021 18:23

  Hey there! The most likely explanation is that there is cruft from a domain not being fully removed in the past. We have an article about searching for and dealing with cruft here:

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  HostNoc

  • June 27, 2021 21:49

  Hello! You're receiving this error because the site you're attempting to add already exists in the DNS configuration. You will have to delete the DNS entry for the subdomain you are trying to add from WHM >> DNS Function >> Delete a DNS Zone and then try again to add the domain. Let us know if this works for you.

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