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Exim System Filter fail

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4 comments

  • cPRex Jurassic Moderator
    Hey there! Do you see anything odd in the /var/log/exim_mainlog file for that message? Are there possibly any whitelists or other entries in the filter that could have been actioned on before the "Z" filter was reached?
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  • RootBoy
    We have only three whitelisted IP ranges from collaborators. I confirmed the IP of the email in question is not in those ranges. The target account has a couple spam filters, followed by the final filter that redirects the email to three other accounts. To confirm the exim attachment filter that bounces .z attachments actions first, I sent a dummy .z attachment to the same account and it bounced including these lines in exim_mainlog: cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1lyeJp-0003PR-A5 1lyeJp-0003PR-A5 cancelled by system filter: Message rejected because it has\npotentially executable content "three file.z". cwd=/var/spool/exim 7 args: /usr/sbin/exim -t -oem -oi -f <> -E1lyeJp-0003PR-A5 1lyeJr-0003PY-E8 <= <> R=1lyeJp-0003PR-A5 U=mailnull P=local S=2584 T="Mail delivery failed: returning message to sender" for tst@mydomain.com The message that got thru has 6 entries in exim_mainlog, condensed and cleaned here: 1ly7ie-000Q3H-G5 H=(bizcloud-cep.localdomain) [128.199.21.82]:52016 Warning: Message has been scanned: no virus or other harmful content was found 1ly7ie-000Q3H-G5 <= vicky.nguyen@domain.com H=(bizcloud-cep.localdomain) [128.199.21.82]:52016 P=esmtp S=357448 id=20210629081802.637E8F03D136E2FC@kginternational.com T="Quotation request" for xyz@mydomain.com cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1ly7ie-000Q3H-G5 1ly7ie-000Q3H-G5 => larry+xyz ("larry+xyz"@mydomain.com, larry@mydomain.com) R=virtual_user T=dovecot_virtual_delivery C="250 2.0.0 MfCeI9/E2mBohwEAAdGtpg Saved" 1ly7ie-000Q3H-G5 -> moe+xyz ("moe+xyz"@mydomain.com, moe@mydomain.com) R=virtual_user T=dovecot_virtual_delivery C="250 2.0.0 MfCeI9/E2mBohwEAAdGtpg:2 Saved" 1ly7ie-000Q3H-G5 -> curly+xyz ("curly+xyz"@mydomain.com, curly@mydomain.com) R=virtual_user T=dovecot_virtual_delivery C="250 2.0.0 MfCeI9/E2mBohwEAAdGtpg:3 Saved" 1ly7ie-000Q3H-G5 Completed
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  • cPRex Jurassic Moderator
    Thanks for the additional details. That doesn't really tell us much, although it does indicate the filter was read as we don't see the typical "central_filter bypassed" that appears on many systems. I really don't have a good explanation based on those details. You're always welcome to open a ticket with our team if you wanted us to check the system directly.
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  • RootBoy
    Thank You. As you suggested, precedence order can be confusing. Similar to the "bug/feature request" in which several filter actions (e.g. Discard Message) mysteriously cause the auto-responder not to trigger and/or filters to function.
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