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Cant access server by IP:2083/works domain:2083

yexxio
Switched server over to a Xeon server I purchased because it was running an i7-4770 and was not running well. Sites are live, can log in by IP:2083 on the server itself but cannot access it by IP:2083 on other computers. Times out If I type

Comments

11 comments

Date Votes
  • cPRex Jurassic Moderator
    Hey there! If you ping the domain from your local workstation, do you get the same IP address in response? This is just a check to confirm that the domain really is pointed to the same location as the IP:2083 that you're trying to access.
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  • yexxio
    with command prompt?
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  • cPRex Jurassic Moderator
    And if you ping the domain name, do you get the same IP address?
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  • yexxio
    nope.
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  • cPRex Jurassic Moderator
    That's the issue then - since the domain and IP address doesn't match, one isn't pointed to the correct server. In your case, it's the IP address. You would need to speak with the manager of the domain to make sure the DNS is pointed to the correct location.
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  • yexxio
    Yes. I just figured it out, I enabled cloudflare for my domain earlier. Thanks!
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  • cPRex Jurassic Moderator
    Great - I'm glad the ping idea helped!
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  • yexxio
    Also was on forced https. Is it better to have this disabled? Because it works fine if I type
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  • cPRex Jurassic Moderator
    It's always better to use https if you can, but if you have root access to the server you can control this from WHM >> Tweak Settings under the "Redirection" tab.
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  • yexxio
    Okay thanks.
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  • cPRex Jurassic Moderator
    You're welcome - let us know if you need anything else!
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