3 Server Wobles

AnthonyLay

• July 08, 2021 02:21

Hi, I awoke to this Error on 4 Servers this morning: Error: [2021-07-08 08:07:19 +0100] info [restartsrv_nginx] systemd failed to start the service "nginx" (The "/usr/bin/systemctl restart nginx.service --no-ask-password" command (process 40197) reported error number 1 when it ended.): Job for nginx.service failed because the control process exited with error code. See "systemctl status nginx.service" and "journalctl -xe" for details. Waiting for "nginx" to start "failed. Cpanel::Exception::Services::StartError Service Status undefined status from Cpanel::ServiceManager::Services::Nginx Service Error (XID ymz45k) The "nginx" service failed to start. Startup Log Jul 08 08:07:19 whm1.itderby.co.uk systemd[1]: Starting nginx - high performance web server... Jul 08 08:07:19 whm1.itderby.co.uk nginx[40198]: nginx: [emerg] "client_max_body_size" directive is duplicate in /etc/nginx/conf.d/maxuploadsize.conf:1 Jul 08 08:07:19 whm1.itderby.co.uk systemd[1]: nginx.service: control process exited, code=exited status=1 Jul 08 08:07:19 whm1.itderby.co.uk systemd[1]: Failed to start nginx - high performance web server. Jul 08 08:07:19 whm1.itderby.co.uk systemd[1]: Unit nginx.service entered failed state. Jul 08 08:07:19 whm1.itderby.co.uk systemd[1]: nginx.service failed. Log Messages Jul 8 08:07:19 whm1 nginx: nginx: [emerg] "client_max_body_size" directive is duplicate in /etc/nginx/conf.d/maxuploadsize.conf:1 nginx has failed. Contact your system administrator if the service does not automagically recover. Tried to Restart NGINX and it didn't. I removed NGINX and everything is now working. Anyone else had the same issue?

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  cPRex Jurassic Moderator

  • July 08, 2021 14:26

  Hey there! This is a known issue with the Nginx system that we are working to get resolved. You can find more details on this here:

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  deddy

  • July 09, 2021 08:14

  /etc/nginx/conf.d/maxuploadsize.conf was the problem. To disable NGINX cache was not able to fix the problem. For what is the disable button available? All websites were unreachable although Apache was running. First of all, we removed the NGINX cache. Reinstalling it was pointless. The fix for the problem was #client_max_body_size 50M; When is the problem finally solved?

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  cPRex Jurassic Moderator

  • July 09, 2021 13:23

  The best way to stay updated on the progress of the issue is to click the "Follow" button in that article, and then you'll receive an update when the case is resolved.

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