Force Email Password change on 1st login

WorkinOnIt

• August 03, 2021 19:51

Any way to enforce email password change on webmail login for a specific cpanel email only user? The user does not have access to cpanel - only the email webmail login. I've searched and don't see any options. Just checking in case I've missed it !

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  ankeshanand

  • August 04, 2021 07:54

  There are currently no options to reset password after 1st login in Webmail. You can consider using Alternate Email which could be helpful in this case.

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  cPRex Jurassic Moderator

  • August 04, 2021 14:45

  @WorkinOnIt - this sounds like it would make a great feature request if you'd like to submit one using the link in my signature.

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  cPRex Jurassic Moderator

  • September 10, 2025 12:07
  • Edited

  It looks like it may not have been approved because it is a duplicate of an older request here:

  <redacted link to old features site which no longer exists>

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  cPRex Jurassic Moderator

  • September 10, 2025 12:10

  Right now I have case CPANEL-47814 open with the team to explore adding a tool in WHM that would allow a mass reset of all email passwords on the server.  Would that take care of this request?

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  cPRex Jurassic Moderator

  • September 11, 2025 20:09

  Here's what's happening at this point:

  CPANEL-47814 is exploring the option of adding a tool to the WHM interface so the server admin (root user) could force a password reset change of all email accounts at once.  This would basically be like https://docs.cpanel.net/whm/account-functions/force-password-change/ but for email.

  CPANEL-47603 is the case to fix the password rest handling.  There is a potential fix noted in the case but the team just hasn't got to this one yet, but I've brought it up again so it's on their radar.

  To me, it would seem ideal if these were handled at the same time, but that's up to the team.

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