How to filter email where sender and recipient addresses are the same

paulkd

• August 11, 2021 07:09

Hi, In Track Delivery I can see spam getting through to my customers which use my customers' email address as the sender. Is there a way I can filter these emails?

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  cPRex Jurassic Moderator

  • August 11, 2021 13:51

  Hey there! There isn't a filter that would specifically handle those types of messages. You may want to think about enabling additional authentication for incoming emails, such as "Allow DKIM verification for incoming messages" and "Reject DKIM failures" in the WHM >> Exim Configuration Manager page to add even more security to inbound messages.

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  paulkd

  • August 12, 2021 13:22

  Thanks

  Hey there! There isn't a filter that would specifically handle those types of messages. You may want to think about enabling additional authentication for incoming emails, such as "Allow DKIM verification for incoming messages" and "Reject DKIM failures" in the WHM >> Exim Configuration Manager page to add even more security to inbound messages.

  
  Thanks for your reply. Just a thought - could I add a rule with to: "equals" and from: "equals" the customer's email address, and just deliver to folder or delete it as the action?

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  cPRex Jurassic Moderator

  • August 12, 2021 15:30

  I suppose you could try that! You might want to use "contains" as I find "equals" is often very strict on how it interprets the headers.

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