Deactivate old CPANEL account from sending out newsletter without deleting files?

bz87

• August 17, 2021 08:07

Hello folks I would appreciate some advice What I Did so I have just copied 1 cpanel account (let's call this CPANEL-1) and the copied version (let's call this CPANEL-2) from one WHM to another WHM account, using the transfer tool and everything seems to be working fine so far. I intend to use CPANEL-2 long term and delete CPANEL-1 abit later. The cpanel account has only one website and this website sents out daily newsletter (already scheduled 1 month in advance) I have changed the DNS settings for the domain to point to CPANEL-2' IP Address My issue The issue now is I that I have 2 x daily newsletter being sent out from both CPANEL-1 and CPANEL-2, I do not want to delete CPANEL-1 account or its contents because I'm still testing something on CPANEL-2 So my question is how do I possibly deactivate CPANEL-1 from sending out the daily newsletter without doing anything on the website's files, perhaps on WHM side?, Again as always thanks in advance

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  cPRex Jurassic Moderator

  • August 17, 2021 16:18

  Hey there! I would just disable the Exim service on cPanel1 through WHM >> Service Manager, as that would keep email from being sent from that entire system. For a more advanced solution that would only affect one domain name, you can use the API to suspend email as outlined here:

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  bz87

  • August 17, 2021 16:40

  Thanks, just wondering will suspending the CPANEL account work as well ?

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  cPRex Jurassic Moderator

  • August 17, 2021 16:43

  Suspending the account completely would also work as long as you don't need to test anything with that website:

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