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Cpanel::Exception/(XID v4afk5) The system failed to find the IPv4 addresses

Vs Nu
Cpanel::Exception/(XID v4afk5) The system failed to find the IPv4 addresses for "a.zdnscloud.com", "b.zdnscloud.com", "c.zdnscloud.com", "d.zdnscloud.com", "f.zdnscloud.com", "g.zdnscloud.com", "i.zdnscloud.com" y "j.zdnscloud.com". Because of this, the system cannot find "domainname.top""s authoritative nameservers. See the cPanel & WHM error log for more details. The system failed to find the IPv4 addresses for "a.zdnscloud.com", "b.zdnscloud.com", "c.zdnscloud.com", "d.zdnscloud.com", "f.zdnscloud.com", "g.zdnscloud.com", "i.zdnscloud.com", and "j.zdnscloud.com". Because of this, the system cannot find "domainname.top""s authoritative nameservers. See the cPanel & WHM error log for more details. at /usr/local/cpanel/Cpanel/DNS/GetNameservers.pm line 142. Cpanel::DNS::GetNameservers::get_nameservers(Cpanel::DNS::Unbound=HASH(0x4c0e010), "domainname.top", undef, 1) called at /usr/local/cpanel/Cpanel/DnsRoots.pm line 27 Cpanel::DnsRoots::fetchnameservers("domainname.top") called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 764 Whostmgr::Accounts::Create::_create_nameserver_entries(HASH(0x4b99e50), HASH(0x4bf8fe0)) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 809 Whostmgr::Accounts::Create::_validate_nameservers(HASH(0x4b99e50)) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1137 Whostmgr::Accounts::Create::_validate_args(HASH(0x4b99e50), HASH(0x1bddbc0)) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 345 eval {...} called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 345 Whostmgr::Accounts::Create::_wwwacct("is_restore", 0, "domain", "domainname.top", "featurelist", "default", "user", "cpanelusername", ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 3222 Whostmgr::Accounts::Create::__createaccount("spambox", 1, "contactemail", "email@email.com", "plan", "username_BASIC", "sign", "", ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 3357 Whostmgr::Accounts::Create::_createaccount("spambox", 1, "contactemail", "email@email.com", "plan", "username_BASIC", "sign", "", ...) called at whostmgr/bin/whostmgr5.pl line 789 main::wwwacct("wwwacct") called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 366 Whostmgr::Dispatch::_do_call("wwwacct", HASH(0x42be420), HASH(0x42be9d8)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 178 Whostmgr::Dispatch::dispatch("wwwacct", 1, ARRAY(0x42be960), HASH(0x42be9d8)) called at whostmgr/bin/whostmgr5.pl line 265. Getting this error while creating cPanel account with .top domain only for particular .top domains not for all Our Server is not under NAT Port 53 and 953 TCP and UDP Was Enabled What can be the issue

Comments

6 comments

Date Votes
  • kodeslogic
    Can you share the output of: # cat /etc/resolv.conf
    0
  • Vs Nu
    Can you share the output of: # cat /etc/resolv.conf

    cat /etc/resolv.conf search ovh.net nameserver 213.186.33.99 nameserver 213.186.33.99
    0
  • kodeslogic
    Try by replacing those with Google Public DNS nameserver 8.8.8.8 nameserver 8.8.4.4
    0
  • cPRex Jurassic Moderator
    Let us know if adjusting the resolvers doesn't help!
    0
  • tishost
    my server nameserver is ok but not working. can you help about his
    0
  • cPanelAnthony
    my server nameserver is ok but not working. can you help about his

    In what way are they not working? What issues are you experiencing?
    0

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