exim: error while loading shared libraries: libperl.so

Vs Nu

• August 28, 2021 08:13

I would like to run the below command as cron in my server exim -bp|grep frozen|awk '{print $3}' |xargs exim -Mrm > /dev/null 2>&1 But when i run this command as cron 5 min once it it gives the below error exim: error while loading shared libraries: libperl.so: cannot open shared object file: No such file or directory but if it run it normally in terminal it was working How to fix this ? I'm facing this issue only after cP update

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  quietFinn

  • August 28, 2021 16:18

  Try to use full paths to the programs, i.e. /sbin/exim, /bin/grep, /bin/awk

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  Vs Nu

  • August 29, 2021 03:49

  Try to use full paths to the programs, i.e. /sbin/exim, /bin/grep, /bin/awk

  
  Same error while running as cron,but while running in terminal it was doing the job

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  Vs Nu

  • August 30, 2021 04:07

  @cPanelBryan @cPanelBrianK Can you please help on this case

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  cPRex Jurassic Moderator

  • August 30, 2021 13:39

  Hey there! It seems like the issue is specifically with the "exim" command - can you restart the Exim service on the machine from the command line? If so, does that also give you the same error? I would try running this command to make sure that all cPanel tools related to Exim are properly installed: /scripts/check_cpanel_rpms
  Can you try that and see if that resolves the issue?

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  Vs Nu

  • August 30, 2021 15:53

  Hey there! It seems like the issue is specifically with the "exim" command - can you restart the Exim service on the machine from the command line? If so, does that also give you the same error? I would try running this command to make sure that all cPanel tools related to Exim are properly installed: /scripts/check_cpanel_rpms
  Can you try that and see if that resolves the issue?

  
  I had tried it but still it gives same issue I'm getting the error only if i was running the command as cron..normally it was working

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  cPRex Jurassic Moderator

  • August 30, 2021 16:10

  It sounds like there might be a larger issue with Perl on the machine. If you'd like to open a ticket we could investigate that directly on the machine for you.

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  Vs Nu

  • September 04, 2021 05:02

  It sounds like there might be a larger issue with Perl on the machine. If you'd like to open a ticket we could investigate that directly on the machine for you.

  
  If you can share the commands i can do it Opening ticket i need to inform my Sr and they need to do it but they are not available because of weekend

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  cPRex Jurassic Moderator

  • September 07, 2021 13:20

  I don't know for sure what specific commands we'd recommend for this, as seeing the machine could lead us down many different options.

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