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Unable to install any options using easyapache4

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9 comments

  • kodeslogic
    Can you please share the exact error you are getting at your end, It will help to assist you better.
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  • cPRex Jurassic Moderator
    What @kodeslogic said - we would need some type of error, either from the EasyApache 4 interface in WHM, or from the main log at /usr/local/cpanel/logs/error_log in order to get you better details on how to fix this. Since you have root access to the server you're also welcome to submit a ticket to our support team at any time so we can check the issue directly on the system.
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  • otakudes
    There are no error messages. Say if I select a feature to install like PHP 8.0 but it could be anything, it won't do anything. When I try to provision it, it says nothing will be installed and no changes will be made. If if try to removed something, say PHP 7.3. I will do it, I've looked in the error log and nothing shows up that I can see. alt="Screen Shot 2021-08-30 at 15.06.05.png">73381 alt="Screen Shot 2021-08-30 at 15.07.46.png">73389
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  • cPRex Jurassic Moderator
    Thanks for the additional details. Are you able to run the following commands on the server? yum clean all yum update
    If not, that could indicate an issue with Yum itself on the system.
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  • otakudes
    Thanks. I was able to run those in terminal but the problem still exists.
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  • cPRex Jurassic Moderator
    I think at this point it would be best if we looked at the system as it seems there is an issue specific to the EasyApache tools. Could you please submit a ticket and then post the number here so I can follow along?
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  • otakudes
    cPanel CS was kind enough to solve my problem. I didn't follow all the steps to uninstall Imunify which created multiple versions of easyapache on my server. CS provided this page as a solution:
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  • cPRex Jurassic Moderator
    I'm glad we were able to help!
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  • sysop11
    cPanel CS was kind enough to solve my problem. I didn't follow all the steps to uninstall Imunify which created multiple versions of easyapache on my server. CS provided this page as a solution:
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