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Apache Log Files Not Visible After Template Update

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7 comments

  • cPRex Jurassic Moderator
    Hey there! I'm looking into this and hope to have more details soon.
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  • cPRex Jurassic Moderator
    Alright, I've been playing around with the log settings on my personal machine for a bit and I have two thoughts - piped logging and Nginx. If you have Nginx enabled the Apache domlogs are not going to get update normally. You'd want to be looking in /var/log/nginx/domains for that traffic. If you do have piped logging enabled, can you try toggling that off in WHM >> Apache Configuration to see if that changes the behavior?
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  • lila.godel
    I tried turning off the piped logging, but that had no effect.
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  • cPRex Jurassic Moderator
    It sounds like there's other issues happening with the logging on that machine and it would likely be best if we examined the server directly. Could you open a ticket with our team so we can take a look? If you can do that, please post the number here so I can follow along.
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  • lila.godel
    Ticket ID# is #94359595
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  • cPRex Jurassic Moderator
    Thanks for that - I'm following along with the ticket now.
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  • cPRex Jurassic Moderator
    It looks like David was able to get you some good details about the custom formatting in the ticket.
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