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Error installing Let's Encrypt plugin

sehabhost
hi, Error installing Let's Encrypt plugin. Total download size: 32 k Installed size: 88 k Background downloading packages, then exiting: exiting because "Download Only" specified info [install_lets_encrypt_autossl_provider] Completed yum execution "--assumeyes --color=never --config /etc/yum.conf --downloadonly --downloaddir /tmp/uRH4dfyRCo install cpanel-letsencrypt-v2": in 2.434 second(s).

Comments

9 comments

Date Votes
  • cPRex Jurassic Moderator
    Hey there! That output you're seeing is actually normal. You'll perform the package download, and then that causes the option to appear in WHM >> Manage AutoSSL page where you will complete the setup. Can you check the WHM >> Manage AutoSSL page on your server and see if the option is now present?
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  • sehabhost
    but not installed!
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  • cPRex Jurassic Moderator
    Are you saying that you don't see the option in WHM >> Manage AutoSSL after running that command?
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  • sehabhost
    Are you saying that you don't see the option in WHM >> Manage AutoSSL after running that command?

    yes
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  • sehabhost
    look [root@ ~]# /usr/local/cpanel/scripts/install_lets_encrypt_autossl_provider info [install_lets_encrypt_autossl_provider] Starting yum execution "--assumeyes --color=never --config /etc/yum.conf --downloadonly --downloaddir /tmp/DBPt4nshh_ install cpanel-letsencrypt-v2". Loaded plugins: fastestmirror, universal-hooks Loading mirror speeds from cached hostfile * EA4: 93.115.203.100 * cpanel-plugins: 93.115.203.100 * base: mirror.checkdomain.de * epel: mirror.imt-systems.com * extras: mirror.softaculous.com * updates: linux.darkpenguin.net Resolving Dependencies --> Running transaction check ---> Package cpanel-letsencrypt-v2.noarch 0:1.01-24.3 will be installed --> Finished Dependency Resolution Dependencies Resolved ================================================================================ Package Arch Version Repository Size ================================================================================ Installing: cpanel-letsencrypt-v2 noarch 1.01-24.3 cpanel-plugins 32 k Transaction Summary ================================================================================ Install 1 Package Total download size: 32 k Installed size: 88 k Background downloading packages, then exiting: exiting because "Download Only" specified info [install_lets_encrypt_autossl_provider] Completed yum execution "--assumeyes --color=never --config /etc/yum.conf --downloadonly --downloaddir /tmp/DBPt4nshh_ install cpanel-letsencrypt-v2": in 185.762 second(s).
    after install show error in WHM >> Manage AutoSSL A warning occurred while processing this directive. Failed to load information for the AutoSSL module "LetsEncrypt": Couldn't open /root/.cpanel/letsencrypt_tos_cache: No such file or directory at /var/cpanel/perl/Cpanel/SSL/Auto/Provider/LetsEncrypt/ToSCache.pm line 114. at /usr/local/cpanel/Cpanel/SSL/Auto.pm line 97. Cpanel::SSL::Auto::__ANON__(__CPANEL_HIDDEN__...) called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/Try/Tiny.pm line 121 Try::Tiny::try(CODE(0x30f2f20), Try::Tiny::Catch=REF(0xda3068)) called at /usr/local/cpanel/Cpanel/SSL/Auto.pm line 98 Cpanel::SSL::Auto::get_all_provider_info() called at whostmgr/bin/whostmgr12.pl line 647 main::autossl("autossl") called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 366 Whostmgr::Dispatch::_do_call("autossl", HASH(0x2fedb28), HASH(0x2fedd68)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 178 Whostmgr::Dispatch::dispatch("autossl", 1, ARRAY(0x2fedcc0)) called at whostmgr/bin/whostmgr12.pl line 221
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  • cPRex Jurassic Moderator
    The first section of output you provided is normal and is the expected output when running the install command. The second error is the actual issue, which can be fixed with these commands: touch /root/.cpanel/letsencrypt_tos_cache
    Can you try that and see if that file can be created? Then you should be able to access WHM >> Manage AutoSSL normally.
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  • sehabhost
    it work now thanks so much
    The first section of output you provided is normal and is the expected output when running the install command. The second error is the actual issue, which can be fixed with these commands: touch /root/.cpanel/letsencrypt_tos_cache
    Can you try that and see if that file can be created? Then you should be able to access WHM >> Manage AutoSSL normally.

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  • cPRex Jurassic Moderator
    I'm glad that's all it took!
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  • cPJustinD
    Hi there! As this issue appears to have been resolved, I am going to mark this thread as "Solved". If you have any other questions or concerns on this topic, please let us know!
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