New pricing :o
Wow, what's with the decent price increase, Premier going up over $5 to $53.99, what's that all about, that's just crazy talk...
Ps, would t let me add a tag Extortionate
-
Hey hey! At this point I think we've settled into a yearly increase, or at least a yearly review, of the pricing structure, and then announcing that months in advance. 0 -
Here's the FAQ page for the licensing and pricing: Direct Store Customer FAQ | cPanel 0 -
A price increase that is more than double that of inflation is incomprehensible in these times. We have begun moving away from cPanel now, it has become vastly over priced and uncompetitive. And what cPanel are demonstrating is that they have a policy of substantial annual price increases, that alone is enough to break any trust. It is unreasonable behaviour by any supplier. It's makes better business sense to build product with someone who does not behave like this. Had they been more modular, like adding cost for optionally adding components of cPanel then it would have made more sense. This time a bridge too far. 0 -
@Bhavnish - the link is working for me when I checked again just now. 0 -
is enough to break any trust. It is unreasonable behaviour by any supplier
You are right to mention a more than double that of inflation ! I can't wait for a law framing that kind of pricing policy in "The Service", "SaaS", "technology sector" to avoid customers to be locked-in by technology with an only 3 months prior notice, when it costs you 2 years to do the job with your final customers, to move away for your "CONTROL" panel.0 -
"Starting on October 1, 2021, you will no longer be charged for WordPress Toolkit." We increase the price for everyone instead... 0 -
Shareholders will be happy. After the 3rd price increase (first 33% then 10% and now 13% for me) in a few years i will now move on and say Goodby. Other SaaS services that i am using stayed the same price for recurring customers and just increased for new customers. BUT it seems to worked so well for Cpanel - so just try it again. And milk the customer step by step..... 0 -
Hey hey! At this point I think we've settled into a yearly increase, or at least a yearly review, of the pricing structure, and then announcing that months in advance.
I don't see how you can possibly justify the price increases. Features are being added that noone really asked for (perhaps someone asked for NGINX, but that might be it). A lot of existing business already chose their preferred webserver software ages ago. In our case, we already pay for LiteSpeed. Why is it that we should pay for the option to switch to NGINX? NGINX support could've been added as a paid option instead. WP Toolkit was also added, and that was a total shitshow. Our clients could pay cPanel for premium features. What the actual fuck?! I can't count the number of issues we've had with WP Toolkit since it was implemented. The main one was that WP Toolkit would put the website in maintanance mode when WordPress/themes/plugins were being updated... But more than 50% of the time, it forgot to put the website in production again. We had tons of support requests where all we had to do was disable maintanance mode in WP Toolkit. This is only a speculation, but I can't imagine WP Toolkit Premium was very profitable for cPanel - so recently cPanel made it so that we could bill our clients for the premium feature instead of cPanel billing our clients. That was offered at no extra cost... Right until the price increase. I could go with the price increases if something that everyone could use was added. Why is the request for multiple cPanel users for the same cPanel account still in "Open discussion"? It was opened more than 8 years ago and is the second most voted feature request?0 -
This is the third price increase that I'll be expected to just absorb by my clients. And still being billed for suspended users is awful. If I transfer a user from an old server that's being retired I don't want to have to delete that user because it doubles in licence cost. I want to delete it at my leisure when I feel the transfer is fully tested and the client doesn't come back three months later complaining something's broken that "used to work before the move" when likely it didn't but I don't have a reference point for it anymore. I want to be able to have a dev, staging and production account (at the least) for each site that needs that setup. Why don't I just use a subdomain? Because we can rollback snapshots of dev accounts and clone a production site back to staging when we need to without having to worry about either accidentally overwriting production site files, merging the wrong DB or having the production site compromised and losing our dev and staging sites as well because they were in one account. Since EasyApache2 came out I've not really felt like we've had major features added. We've had AutoSSL which is really nice, I don't even know when Nginx became stable on cPanel, the last I saw of it we couldn't use url rewrites with WordPress for some reason "Installations of WordPress outside of WordPress Manager will not support Pretty Permalinks". I still don't believe we have remote incremental backup support for anything other than rsync. As someone mentioned already, the request for adding multiple users to a single account "Multiple cPanel Logins (cPanel Subusers)" was created eight years ago, which currently consists of "Subaccounts use the same login and password information for email, FTP, and Web Disk services." which doesn't seem to make much sense to me. We just want a user that we can allow file manager access or phpMyAdmin access to without allowing access to all the email accounts, private keys, backups or whatever else is on the account. I've been with cPanel since 2010 and I've stuck around through the slow pace of features being added like Nginx, Varnish (which was also requested over eight years ago) and the milestones that have also been achieved like EasyApache, Multi-PHP FPM for example. We can't tell our clients that the pricing for their hosting will go up without being able to answer a basic question like will it go up again in six to twelve months and by how much. I honestly feel like the only clients cPanel wants to have at this point are data-centres who know it'll take years to migrate to any other web host manager. 0 -
Hello, Sadly none of the development cPanel did last year was of any use to us. - We don't us NGINX - We use CloudLinux not AlmaLinux - Live transfers are currently broken when using DNS ONLY so are unusable - ActiveSync is unusable for existing customers because cPanel doesn't migrate calendars to the CCS plugin. - MailOnly profile doesn't allow to create separate quotas for e-mail so is not usable in the current state either - WordPress Toolkit : Only works for WordPress and doesn't do much more than Installatron or Softaculous We don't mind cPanel working on features that we won't use, but we do not appreciate being informed that we will be charged for them. 0 -
- We use CloudLinux not AlmaLinux
And one important thing to add to this is that cPanel is basically forced to provide AlmaLinux support since they won't be adding support for CentOS Stream (which I kind of understand). "Hey, we added support for another distro! That's totally something you should pay us for" What's the alternative, really? Upgrading to CentOS 8 that will be EOL'ed this year? Running with CentOS 7 that'll be EOL'ed in a few years? Their argument is terrible.0 -
@DennisMidjord - CloudLinux is always an option, or Ubuntu support is happening soon. 0 -
@cPRex I'm aware - and we use CloudLinux as well, so CentOS (7 and 8) being EOL'ed in the near future isn't a problem for us. My comment was related to this: [quote] In 2021 we have delivered: - Increased performance through NGINX" and the ability to isolate email servers with the Mail Nodes feature
- Broad Linux support through AlmaLinux OS
- Ease of management through DNS Zone Manager and live transfers
- Ease of use features such as Exchange ActiveSync to synchronize email, calendar, and contacts
- The mail node feature is nice - it's not something we've started using yet but eventually we will be looking into it. It seems like there's a few issues with it that needs to be ironed out before we'll use it. The NGINX part is what bugs me. It's only possible for us to use a single webserver software at a time. I don't get why NGINX wasn't added as a paid option or for free - NGINX is already supported by numerous other control panels at no extra cost.
- cPanel was forced to include support for AlmaLinux. 9/10 would stop using cPanel when CentOS was EOL'ed if cPanel didn't start adding support for other distros. I don't get how cPanel can justify the price increase because they did something that was in their best interest?
- The DNS Zone Manager has basically always been there - well, the functionality has. It's just been made prettier and given another name. Live Transfers works okay - and it's actually a feature I'm pretty happy about. It would be really nice if Live Transfers offered an option to delete the account on the source server after X hours/days. Previously, we could just delete the account on the source server afterwards since it served no purpose but now it does. We have to remember to delete the account after DNS has propagated properly, though.
- Exchange ActiveSync might be a nice feature. I haven't looked into that yet.
0 -
I don't have any other official replies beyond what has been said already. 0
Please sign in to leave a comment.
Comments
15 comments