WHM & cPanel treat all logins as invalid

Marius

• October 04, 2021 23:48

Hi, OS: CloudLinux Starting this morning WHM & cPanel start treat all logins as invalid. We access the server via SSH command line and change the root password: We access the server via key not username & password [root@server ~]# passwd Changing password for user root. New password: Retype new password: passwd: all authentication tokens updated successfully. [root@server ~]# service cpanel restart reboot
Access WHM via browser on port 2087 and cPanel on port 2083 Result: This login is invalid on root (WHM) - even after the password was changed via SSH command line, even after server was rebooted. The same for every cPanel username - This login is invalid Of course browser cache cleared.

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  Marius

  • October 05, 2021 05:09

  @Solved - CPHulk has fucked the mint :-D VIA SSH command line: /scripts/cphulkdwhitelist Helpful resources: 1.

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  cPRex Jurassic Moderator

  • October 05, 2021 14:16

  I was going to say, based on your first post it sounds like cPHulk. I'd just make sure to add your IP address to the whitelist so you don't run into that again on your end.

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