Problem ftp.domain.com

mickael

• October 06, 2021 05:57

Hi The website subdomain REDACTED(ftp subdomain) I noticed that it was referenced on Google instead of REDACTED (main domain) I have noticed that several of my domains are affected, still with ftp.domain.com, or too ns1.domain.com How to fix? Regards

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  devil2580

  • October 06, 2021 11:54

  hi Hope you are well this problem seems to be the DNS issue. Please contact your name server provider to look into this matter. Feel free to contact us for more help.

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  mickael

  • October 06, 2021 12:34

  I have to configure something on my dedicated server? It's a CentOS 7.9 with WHM/Cpanel 98.0.9

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  cPRex Jurassic Moderator

  • October 06, 2021 13:49

  When I check the ftp subdomain you mentioned (which I removed from the post for security reasons) I see there is content responding there. Anything with web content will likely get indexed by Google. Normally I would expect common subdomains like ns1. or ftp. to show the default "sorry" page, so there is likely redirection happening on your site that causes them to show real content.

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  mickael

  • October 06, 2021 15:07

  The problem I have is: - All are correct On the other hand in SSL it is not correct: - All do not return "sorry" How should I put the sorry on all the default ssl subdomains? (not in no-ssl it works well)

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  cPRex Jurassic Moderator

  • October 06, 2021 15:48

  Thanks for that clarification. What you want to do is set the default SSL vhost as outlined here:

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  mickael

  • October 06, 2021 16:29

  I don't see anything changed for the subdomain in "ftp.site.com". On the other hand, maybe it works for other things. Here is my problem to summarize: Actually my cpanel / whm name is called "ns.site.com" and it works in both ssl and nossl Going to I get the sorry page, it's okay. Going to I get the sorry page By going to

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  cPRex Jurassic Moderator

  • October 06, 2021 16:36

  Can you check the Apache logs to see what directory it is trying to access when you go to

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  mickael

  • October 06, 2021 17:04

  The directory is public_html of its "site.com", each "ftp.site.com" displays the content of its own site.com Example: [QUOTE]lfbn-rei-1-3xxxx.fr - - [06/Oct/2021:16:35:01 +0200] "GET /css/font-awesome.css HTTP/1.1" 200 4288 "
  

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  cPRex Jurassic Moderator

  • October 06, 2021 20:45

  That's interesting, although I don't have a good explanation of that on my end. If you have root access, could you submit a ticket to our team so we can examine the system directly? If you are able to submit a ticket, please post the number here so I can follow along and keep this thread updated.

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  mickael

  • October 07, 2021 07:13

  Ticket number: : #94370920

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  cPRex Jurassic Moderator

  • October 07, 2021 17:58

  Thanks for that - I do see the team helped you setup customized virtualhost entries so those resolved over a secure connection. Let us know if you need anything else!

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  mickael

  • October 08, 2021 05:57

  Hi Yes I cloned this: /var/cpanel/templates/apache2_4/ssl_vhost.default
  to /var/cpanel/templates/apache2_4/ssl_vhost.local
  this local file has been modified, at the very top I added this: [CODE=apacheconf] [% IF vhost.serveradmin -%] ServerName ftp.[% vhost.serveradmin %] [% ELSE %] ServerName ftp.[% vhost.servername %] [% END -%] DocumentRoot /var/www/html suPHP_UserGroup nobody nobody AllowOverride All SSLEngine on SSLCertificateFile /var/cpanel/ssl/cpanel/cpanel.pem SSLCertificateKeyFile /var/cpanel/ssl/cpanel/cpanel.pem SSLCertificateChainFile /var/cpanel/ssl/cpanel/cpanel.pem SSLUseStapling Off SecRuleEngine On
  The case is settled I didn't know, I would have learned something useful. Regards

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