"cPanel & WHM update failure in upcp script" MySQL 5.7 Community Server yum issue

mvandemar

• January 17, 2022 19:02

Just received my third email in a row on 3 different servers, all 3 having the exact same issue: [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] ================================================================================ [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] Package Arch Version Repository Size [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] ================================================================================ [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] Updating: [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] mysql-community-client x86_64 5.7.37-1.el7 mysql57-community 25 M [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] mysql-community-common x86_64 5.7.37-1.el7 mysql57-community 311 k [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] mysql-community-devel x86_64 5.7.37-1.el7 mysql57-community 3.9 M [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] mysql-community-libs x86_64 5.7.37-1.el7 mysql57-community 2.4 M [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] mysql-community-libs-compat x86_64 5.7.37-1.el7 mysql57-community 1.2 M [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] mysql-community-server x86_64 5.7.37-1.el7 mysql57-community 174 M [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] Transaction Summary [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] ================================================================================ [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] Upgrade 6 Packages [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] Total download size: 207 M [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] Downloading packages: [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] Delta RPMs disabled because /usr/bin/applydeltarpm not installed. [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] warning: [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] /var/cache/yum/x86_64/7/mysql57-community/packages/mysql-community-common-5.7.37-1.el7.x86_64.rpm: Header V4 RSA/SHA256 Signature, key ID 3a79bd29: NOKEY [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] Public key for mysql-community-common-5.7.37-1.el7.x86_64.rpm is not installed [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] -------------------------------------------------------------------------------- [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] Total 221 MB/s | 207 MB 00:00 [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] Retrieving key from http://repo.mysql.com/RPM-GPG-KEY-mysql [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] The GPG keys listed for the "MySQL 5.7 Community Server" repository are already installed but they are not correct for this package. [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] Check that the correct key URLs are configured for this repository. [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] Failing package is: mysql-community-libs-compat-5.7.37-1.el7.x86_64 [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] GPG Keys are configured as: http://repo.mysql.com/RPM-GPG-KEY-mysql [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] (XID jtrfe8) "/usr/bin/yum" reported error code "1" when it ended: [2022-01-18 00:54:14 +0000] [/usr/local/cpanel/scripts/rpmup] checkyum version 22.3 (excludes: bind-chroot) [2022-01-18 00:54:14 +0000] E [/usr/local/cpanel/scripts/rpmup] The "/usr/local/cpanel/scripts/rpmup" command (process 19766) reported error number 1 when it ended.
Any idea what's up with this? -Michael

• 

  ahmadrusli

  • March 06, 2022 15:06

  I would suggest opening a support ticket to providers to help you with your problem.

  
  thank you i will consider it.

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• 

  ahmadrusli

  • March 06, 2022 15:09

  Update - our team found that some images are not properly getting the autofixer applied. We've submitted new images to Google and Alibaba but they do take a few days to pass their verification checks. At this time it might take until late next week before the new images will be live, and I don't have a workaround available except to not use that service for the time being.

  
  my apologize, is there any update the image for gcp updated? yesterday i deploy new server but failed, mysql still not running. i think the image not update yet. it is been 2 days i delayed my 2 projects waiting for this fixes. thank you very much for your help.

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  ahmadrusli

  • March 07, 2022 10:13

  hi all :) good news. i create a support ticket. they answer very fast. and my problem solved. cpanel give super attentions for their customers. this company and the products are worth and recommended! for now, we can see image on gpc still not fixed. and for temporary solution for new fresh instance on gcp (probably alibaba cloud): 1. always install with guide: 2. we will see the mysql not running. then run this solution based support team answers: 2.3 Then, install MySQL : yum install mysql-server Now we can see MySQL run properly. and we ready to continue our work. Thank you for all of you have been kind to help :)

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• 

  cPRex Jurassic Moderator

  • March 07, 2022 13:38

  I'm glad our support team was able to help with that!

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