domain.com_SSL Is Not Created

denverdataman

• January 24, 2022 12:28

Hi, I have installed my own SSL certificate from Digicert. In order for my website to work I need to change the webroot in /var/cpanel/userdata/username/domain.com_SSL. I have done this a ton of times but for some reason the domain.com_SSL file is missing, I have these files in the folder /var/cpanel/userdata/mysite

• cache
• cache.json
• main
• main.cache
• mysubdomain.mysite.org
• mysubdomain.mysite.org.cache

The site is a subdomain but it is the only domain on the account. HTTP access is working. Any help is greatly appreciated. Thanks, Steve

• 

  cPRex Jurassic Moderator

  • January 24, 2022 19:01

  Hey there! The SSL needs to be installed before those files will be present on the system. Can you try installing your SSL, or a self-signed certificate generated through cPanel/WHM to see if that gets those files created?

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• 

  denverdataman

  • January 24, 2022 22:02

  @cPRex, thank you. I looked at it like 5 times and I was sure it was installed properly. I had the wrong certificate. Thanks, Steve

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• 

  cPRex Jurassic Moderator

  • January 24, 2022 22:20

  Hey, we've all been there too!

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