SSL false positive?

Diego Piquero

• February 01, 2022 02:59

Hello there! Since yesterday I have been recieving messages regarding ssl failing DCV, the thing is that if I go to SSL Status in the account affected, it states that the certificate is issued for the next 90 days. I'm actually using Let's encrypt since I suffered the issues Sectigo is having actually. There is anyone else having this issue? Thank you. Diego.

• 

  cPRex Jurassic Moderator

  • February 01, 2022 12:50

  Hey there! I wouldn't expect a certificate that is good for 90 days to be renewed, as 90 days is actually the length we renew them for. Could you check the WHM >> Manage AutoSSL page and see if this option is selected?

  0
• 

  Diego Piquero

  • February 01, 2022 13:57

  It wasn't selected, I've marked that, run autossl and the certificate still shows that expires on 2nd may 2022 90 days still. The error shown through mail notification this morning: "There is no recorded error on the system for "mail.domain.com". This might mean that this domain failed DCV (Domain Control Validation) when the system requested the new certificate, but the domain has since passed DCV."

  0
• 

  cPRex Jurassic Moderator

  • February 01, 2022 14:09

  If the SSL is installed and valid, I wouldn't worry about the message at all. If you'd like us to check the machine directly to see if we can get more details, you're welcome to submit a ticket to our support team so we can take a look.

  0
• 

  Diego Piquero

  • February 01, 2022 14:14

  If it's not a thing to worry about then I don't think it to be necesary, it just was bugging me the fact that it was showing an error although it wasn't. Thank you very much cPRex. :-D

  0

Please sign in to leave a comment.