WHM and CPanel login not working

TheNowus1

• February 08, 2022 04:40

Hi together, I am struggling. I tried to login in WHM and also in Cpanel, the passowords and users are correct.....BUT after one login it refused my credentials. Even when I make PW reset for Cpanel it still don"t let me in..... And I can not write the support because for support ID I need the access to the server^^ Can someone help me out? Best Michael

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  TheNowus1

  • February 08, 2022 09:51

  forget it.... i have a ban, after jumping on other IP Adress was resolved^^ The problem was exactly 10 inches in front of the monitor :D

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  cPRex Jurassic Moderator

  • February 08, 2022 17:22

  Hey there! I'm glad you were able to get that resolved! For future reference, if you're not able to get your support ID you can still start a conversation with our team through our Customer Support through cs@cpanel.net. You'll need to manually authenticate the server, which can take more time, but it's still an option to reach us if you need to.

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