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CPANEL-40017 - When Clicking on Home »Server Status »Task Queue Monitor I get error in /usr/local/cpanel/logs/error_log

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7 comments

  • cPRex Jurassic Moderator
    Hmmmm I'm not able to reproduce this on either v102 or v100 when I tried just now. Since you have a ticket open, let's see if our team finds something on your specific machine, or another user may let us know about their experience.
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  • Spirogg
    Hmmmm I'm not able to reproduce this on either v102 or v100 when I tried just now. Since you have a ticket open, let's see if our team finds something on your specific machine, or another user may let us know about their experience.

    have you tried to click the link a few times 3 4 5 6 and also click on the toggle a few times to show the Show Task Details then wait a little 1min or so and check logs. just wondering? I guess I will try on my dev lic to reinstall AlmaLinux 8.5.0 and cPanel again and see if it does it there as well. will post back
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  • Spirogg
    @cPRex I've installed on ubuntu and cPanel v 102 and got the same error as I did on the production server with AlmaLinux and cPanel 100 the Ubuntu server with cPanel is a developers lic just fyi. but still seeing that error ? what I did is the same as on AlmaLinux i went to WHM> Home>Server Status click on check the Service Status then click on my Daily Process Log then click on Apache Status Then click on Task Queue Monitor - while in task Queue Monitor page Click the link on the top > Home "Server Status "Task Queue Monitor ( click this a few times 2-3-4 times one right after the other) click click click click I also then clicked on the toggle to show the Show Task Details a couple times then went to /usr/local/cpanel/logs/error_log
    and saw the same error again cpanel::cpsrvd::script() called at cpsrvd.pl line 436 cpsrvd 25efdb666ad74: Cpanel::Exception::NetSSLeay/(XID hbewqs) Net::SSLeay::ssl_write_all(SCALAR(0> at /usr/local/cpanel/Cpanel/Server/Connection/SSL.pm line 64. Cpanel::Server::Connection::SSL::write_buffer(Cpanel::Server::Connection::SSL=HASH(0x3c3bc9> Cpanel::Server::write_buffer(Cpanel::Server=HASH(0x3a86b58), SCALAR(0x144c8e8)) called at /> Cpanel::Server::Handlers::SSE::__ANON__(SCALAR(0x144c8e8)) called at /usr/local/cpanel/Cpan> Cpanel::Server::Responders::Stream::Gzip::write(Cpanel::Server::Responders::Stream::Gzip=HA> Cpanel::Server::SSE::__responder_write(Cpanel::Server::SSE::whostmgr::Tasks=HASH(0x3da47e0)> Cpanel::Server::SSE::_send_sse_heartbeat(Cpanel::Server::SSE::whostmgr::Tasks=HASH(0x3da47e> Cpanel::Server::SSE::whostmgr::Tasks::run(Cpanel::Server::SSE::whostmgr::Tasks=HASH(0x3da47> Cpanel::Server::Handlers::SSE::handler(Cpanel::Server::Handlers::SSE=HASH(0x3ca8c30), "Task> cpanel::cpsrvd::sse_handler("Tasks") called at cpsrvd.pl line 6770 cpanel::cpsrvd::dodoc_whostmgrd() called at cpsrvd.pl line 2092 cpanel::cpsrvd::dodoc(HASH(0x14c7930)) called at cpsrvd.pl line 1828 cpanel::cpsrvd::handle_one_connection(6) called at cpsrvd.pl line 1137 cpanel::cpsrvd::script() called at cpsrvd.pl line 436 [2022-02-15 01:59:23 -0600] warn [whostmgrd] Duplicate logaccess (GET /cpsess5864354554/sse/Tasks H> Cpanel::Server::Logger::logaccess(Cpanel::Server::Logger=HASH(0x3a873c8)) called at /usr/lo> Cpanel::Server::body_internal_error(Cpanel::Server=HASH(0x3a86b58), 500, "Error ID 25efdb66> Cpanel::Server::internal_error_with_http_status(Cpanel::Server=HASH(0x3a86b58), 500, "Error> Cpanel::Server::internal_error(Cpanel::Server=HASH(0x3a86b58), "Error ID 25efdb666ad74") ca> cpanel::cpsrvd::__ANON__(Cpanel::Exception::NetSSLeay=HASH(0x3e879f8)) called at /usr/local> Cpanel::Server::Connection::SSL::write_buffer(Cpanel::Server::Connection::SSL=HASH(0x3c3bc9> Cpanel::Server::write_buffer(Cpanel::Server=HASH(0x3a86b58), SCALAR(0x144c8e8)) called at /> Cpanel::Server::Handlers::SSE::__ANON__(SCALAR(0x144c8e8)) called at /usr/local/cpanel/Cpan> Cpanel::Server::Responders::Stream::Gzip::write(Cpanel::Server::Responders::Stream::Gzip=HA> Cpanel::Server::SSE::__responder_write(Cpanel::Server::SSE::whostmgr::Tasks=HASH(0x3da47e0)> Cpanel::Server::SSE::_send_sse_heartbeat(Cpanel::Server::SSE::whostmgr::Tasks=HASH(0x3da47e> Cpanel::Server::SSE::whostmgr::Tasks::run(Cpanel::Server::SSE::whostmgr::Tasks=HASH(0x3da47> Cpanel::Server::Handlers::SSE::handler(Cpanel::Server::Handlers::SSE=HASH(0x3ca8c30), "Task
    regards, Spiro
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  • Spirogg
    PS I think its when you refresh (click a few times) it looses the SSL connection and it's not just task link it happened when i just clicked a few times on each of these links as well click - check the Service Status click on - my Daily Process Log click on - Apache Status i will test more and update here and in my ticket.
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  • Spirogg
    ok test more and it happens on other pages as well. cpsrvd 38756d43da8eb: Cpanel::Exception::NetSSLeay/(XID 8dz9a2) Net::SSLeay::ssl_write_all(SCALAR(0x3976870)) produced an operating sys> at /usr/local/cpanel/Cpanel/Server/Connection/SSL.pm line 64. Cpanel::Server::Connection::SSL::write_buffer(Cpanel::Server::Connection::SSL=HASH(0x3818090), SCALAR(0x3976870)) called at /us> Cpanel::Server::Response::__ANON__(SCALAR(0x3976870)) called at /usr/local/cpanel/Cpanel/Server/Responders/Chunked/Gzip.pm line> Cpanel::Server::Responders::Chunked::Gzip::write(Cpanel::Server::Responders::Chunked::Gzip=HASH(0x3976498), 1) called at /usr/l> Cpanel::Server::Responder::nonblocking_read_from_input_and_send_response(Cpanel::Server::Responders::Chunked::Gzip=HASH(0x39764> Cpanel::Server::Response::send_response(Cpanel::Server::Response=HASH(0x35d82e0), Cpanel::Server::Response::Source::SubProcess=> Cpanel::Server::Handlers::SubProcess::handler(Cpanel::Server::Handlers::SubProcess=HASH(0x38e7280), "subprocess_name", "whostmg> cpanel::cpsrvd::cpHandler("app", "whostmgr", "json", 0, "document", "./scripts2/tweaksshauth") called at cpsrvd.pl line 6758 cpanel::cpsrvd::dodoc_whostmgrd() called at cpsrvd.pl line 2092
    cpsrvd 38756d43da8eb: Cpanel::Exception::NetSSLeay/(XID da68fm) Net::SSLeay::ssl_write_all(SCALAR(0x38f0468)) produced an operating sys> at /usr/local/cpanel/Cpanel/Server/Connection/SSL.pm line 64. Cpanel::Server::Connection::SSL::write_buffer(Cpanel::Server::Connection::SSL=HASH(0x3644f90), SCALAR(0x38f0468)) called at /us> Cpanel::Server::Response::__ANON__(SCALAR(0x38f0468)) called at /usr/local/cpanel/Cpanel/Server/Responders/Chunked/Gzip.pm line> Cpanel::Server::Responders::Chunked::Gzip::write(Cpanel::Server::Responders::Chunked::Gzip=HASH(0x38f0150), 1) called at /usr/l> Cpanel::Server::Responder::nonblocking_read_from_input_and_send_response(Cpanel::Server::Responders::Chunked::Gzip=HASH(0x38f01> Cpanel::Server::Response::send_response(Cpanel::Server::Response=HASH(0x35d8340), Cpanel::Server::Response::Source::SubProcess=> Cpanel::Server::Handlers::SubProcess::handler(Cpanel::Server::Handlers::SubProcess=HASH(0x38e6868), "subprocess_name", "whostmg> cpanel::cpsrvd::cpHandler("app", "whostmgr", "json", 0, "document", "./scripts2/tweaksshauth") called at cpsrvd.pl line 6758 cpanel::cpsrvd::dodoc_whostmgrd() called at cpsrvd.pl line 2092 cpanel::cpsrvd::dodoc(HASH(0x14c7930)) called at cpsrvd.pl line 1775 cpanel::cpsrvd::handle_one_connection(6) called at cpsrvd.pl line 1137 cpanel::cpsrvd::script() called at cpsrvd.pl line 436
    These were from Ubuntu cpanel::cpsrvd::cpHandler("app", "whostmgr", "json", 0, "document", "./scripts2/tweaksshauth") called at cpsrvd.pl line 6758
    maybe when we refresh a few times SSL looses connection and throws the error ? not for sure just a hunch seems /scripts2/tweaksshauth belongs to Disable SSH password authentication in the "[output,url,_1,SSH Password Authorization Tweak,_2,_3]" area', $self->base_path('scripts2/tweaksshauth'),
    use base 'Cpanel::Security::Advisor::Assessors'; sub version { @@ -49,36 +50,40 @@ sub _check_for_ssh_settings { if ( $sshd_config->{'PasswordAuthentication'} =~ m/yes/i || $sshd_config->{'ChallengeResponseAuthentication'} =~ m/yes/i ) { $self->add_bad_advice( 'text' => ['SSH password authentication is enabled.'>, 'suggestion' => [ 'key' => 'SSH_password_authentication_enabled', 'text' => $self->_lh->maketext('SSH password authentication is enabled.'), 'suggestion' => $self->_lh->maketext( 'Disable SSH password authentication in the "[output,url,_1,SSH Password Authorization Tweak,_2,_3]" area', $self->base_path('scripts2/tweaksshauth'), 'target', '_blank'
    so when I was in advisor and click disable ssh password auth link it threw the error then ? really weird
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  • cPRex Jurassic Moderator
    I do see that Mary was able to reproduce some of this in a test environment, so it is likely best to continue through the ticket. I'm following along with that ticket now so I'll be sure to keep this thread updated also.
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  • cPRex Jurassic Moderator
    I see Mary created CPANEL-40017 to have our developers look into this. You can follow along with this at
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