CPANEL- 40037 - The following packages are missing from your system: [2022-02-17 02:34:12 -0600] cpanel-libzip-1.8.0-5.cp11102

Spirogg

• February 17, 2022 02:55

hello I updated to edge to test more and I got error [2022-02-17 02:34:12 -0600] Problems were detected with cPanel-provided files which are controlled by packages. [2022-02-17 02:34:12 -0600] If you did not make these changes intentionally, you can correct them by running: [2022-02-17 02:34:12 -0600] [2022-02-17 02:34:12 -0600] > /usr/local/cpanel/scripts/check_cpanel_pkgs --fix [2022-02-17 02:34:12 -0600] The following packages are missing from your system: [2022-02-17 02:34:12 -0600] cpanel-libzip-1.8.0-5.cp11102 [2022-02-17 02:34:12 -0600] cpanel-libzip-devel-1.8.0-5.cp11102
Ran the correction in Terminal /usr/local/cpanel/scripts/check_cpanel_pkgs --fix
and seems problem was fix. root@server2:~# /usr/local/cpanel/scripts/check_cpanel_pkgs --fix [2022-02-17 02:34:12 -0600] [2022-02-17 02:34:12 -0600] Problems were detected with cPanel-provided files which are controlled by packages. [2022-02-17 02:34:12 -0600] If you did not make these changes intentionally, you can correct them by running: [2022-02-17 02:34:12 -0600] [2022-02-17 02:34:12 -0600] > /usr/local/cpanel/scripts/check_cpanel_pkgs --fix [2022-02-17 02:34:12 -0600] The following packages are missing from your system: [2022-02-17 02:34:12 -0600] cpanel-libzip-1.8.0-5.cp11102 [2022-02-17 02:34:12 -0600] cpanel-libzip-devel-1.8.0-5.cp11102 [2022-02-17 02:34:56 -0600] Maximum sync children set to 16 based on 10662M available memory. [2022-02-17 02:34:56 -0600] Downloading http://httpupdate.cpanel.net/ubuntu/pool/sha512 [2022-02-17 02:34:57 -0600] Successfully verified signature for cpanel (key types: release). [2022-02-17 02:34:57 -0600] Downloading http://httpupdate.cpanel.net/ubuntu/pool/cpanel-libzip/cpanel-libzip-devel_1.8.0-5.cp11102_amd64.deb [2022-02-17 02:34:57 -0600] Downloading http://httpupdate.cpanel.net/ubuntu/pool/cpanel-libzip/cpanel-libzip_1.8.0-5.cp11102_amd64.deb [2022-02-17 02:34:57 -0600] Disabling service monitoring. [2022-02-17 02:34:58 -0600] Hooks system enabled. [2022-02-17 02:34:58 -0600] Checking for and running RPM::Versions 'pre' hooks for any Packages about to be installed [2022-02-17 02:34:58 -0600] All required 'pre' hooks have been run [2022-02-17 02:34:58 -0600] No packages need to be uninstalled [2022-02-17 02:34:58 -0600] Installing new packages: cpanel-libzip-devel_1.8.0-5.cp11102_amd64.deb cpanel-libzip_1.8.0-5.cp11102_amd64.deb [2022-02-17 02:34:59 -0600] (Reading database ... 167246 files and directories currently installed.) [2022-02-17 02:34:59 -0600] Preparing to unpack cpanel-libzip-devel_1.8.0-5.cp11102_amd64.deb ... [2022-02-17 02:35:00 -0600] Unpacking cpanel-libzip-devel:amd64 (1.8.0-5.cp11102) over (1.8.0-5.cp11102) ... [2022-02-17 02:35:01 -0600] Preparing to unpack cpanel-libzip_1.8.0-5.cp11102_amd64.deb ... [2022-02-17 02:35:02 -0600] Unpacking cpanel-libzip:amd64 (1.8.0-5.cp11102) over (1.8.0-5.cp11102) ... [2022-02-17 02:35:02 -0600] Setting up cpanel-libzip:amd64 (1.8.0-5.cp11102) ... [2022-02-17 02:35:03 -0600] Setting up cpanel-libzip-devel:amd64 (1.8.0-5.cp11102) ... [2022-02-17 02:35:03 -0600] Processing triggers for libc-bin (2.31-0ubuntu9.2) ... [2022-02-17 02:35:04 -0600] Hooks system enabled. [2022-02-17 02:35:04 -0600] Checking for and running RPM::Versions 'post' hooks for any Packages about to be installed [2022-02-17 02:35:04 -0600] All required 'post' hooks have been run [2022-02-17 02:35:04 -0600] Restoring service monitoring. root@server2:~#
- but just reporting maybe they can fix this so not to have this error and everyone would need to run the command from terminal to fix it :)

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  cPRex Jurassic Moderator

  • February 17, 2022 17:37

  Hey hey! I created a version 100.0.9 machine and updated that system to Edge and I didn't see any missing packages mentioned. Can you let me know what version of cPanel you updated from?

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  Spirogg

  • February 21, 2022 19:51

  Either 100.0.9 or 102. I can"t remember now. Sorry for late response. Or it was just a hiccup in my installation. Thanks

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  cPRex Jurassic Moderator

  • February 21, 2022 20:03

  Interesting - if you see that happen again, could you make a ticket so we could check it out?

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  Spirogg

  • March 05, 2022 01:05

  Interesting - if you see that happen again, could you make a ticket so we could check it out?

  
  happened again 102.0.5 to 102.0.6 and if I run the command multiple times it still shows that same error instead of saying its fixed. root@server2:~# /usr/local/cpanel/scripts/check_cpanel_pkgs --fix [2022-03-04 19:54:39 -0600] [2022-03-04 19:54:39 -0600] Problems were detected with cPanel-provided files which are controlled by packages. [2022-03-04 19:54:39 -0600] If you did not make these changes intentionally, you can correct them by running: [2022-03-04 19:54:39 -0600] [2022-03-04 19:54:39 -0600] > /usr/local/cpanel/scripts/check_cpanel_pkgs --fix [2022-03-04 19:54:39 -0600] The following packages are missing from your system: [2022-03-04 19:54:39 -0600] cpanel-libzip-1.8.0-5.cp11102 [2022-03-04 19:54:39 -0600] cpanel-libzip-devel-1.8.0-5.cp11102
  I am using a developers license

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  Spirogg

  • March 05, 2022 01:13

  already a case for this here: We've opened an internal case for our development team to investigate this further. For reference, the case number is

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  cPRex Jurassic Moderator

  • March 07, 2022 12:59

  Thanks for posting that - I'm following that case and I'll post back here once I have an update!

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  Spirogg

  • March 07, 2022 16:10

  Thanks for posting that - I'm following that case and I'll post back here once I have an update!

  
  Ok thanks. I get an email notification every morning about this. :( - not just updating versions. It"s consistently happening every morning. thanks

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  cPRex Jurassic Moderator

  • May 17, 2022 13:09

  Update - we have updated the cpanel-libzip package to 1.8.0-6.cp11102 which takes care of this issue.

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