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CPANEL-40381 - I need help install cpanel

ndmanhcuong
I'm having a problem and I don't understand the reason and i disbale selinux (FATAL): Unable to create /etc/selinux/config

Comments

19 comments

Date Votes
  • Spirogg
    I'm having a problem and I don't understand the reason and i disbale selinux (FATAL): Unable to create /etc/selinux/config

    what OS are you using? if you type in terminal #sestatus
    what do you get?
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  • Spirogg
    maybe this: (FATAL): Unable to create /etc/selinux/config or this The following command: yum provides /etc/selinux/config
    will tell you which package does the file belong to and whether the package has been installed.
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  • cPRex Jurassic Moderator
    Great suggestions - let us know if that helps, @ndmanhcuong
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  • dudanger
    $lsattr /etc/selinux/config ----i--------e-- /etc/selinux/config $su $chattr -i /etc/selinux/config $lsattr /etc/selinux/config -------------e-- /etc/selinux/config Try reinstall it again and will be continue.
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  • elyspace
    $chattr -i /etc/selinux/co

    maybe this:
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  • PeteS
    Great suggestions - let us know if that helps, @ndmanhcuong

    I got this error installing DNSOnly. This (below) solved it for me. But what's the problem/is there a bug fix in for this? ------------------------------------------------------------------------------------------------------- If this result: $lsattr /etc/selinux/config ----i--------e-- /etc/selinux/config Then use: $chattr -i /etc/selinux/config Check: $lsattr /etc/selinux/config -------------e-- /etc/selinux/config If result is last line above, retry install.
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  • Spirogg
    I got this error installing DNSOnly. This (below) solved it for me. But what's the problem/is there a bug fix in for this? ------------------------------------------------------------------------------------------------------- If this result: $lsattr /etc/selinux/config ----i--------e-- /etc/selinux/config Then use: $chattr -i /etc/selinux/config Check: $lsattr /etc/selinux/config -------------e-- /etc/selinux/config If result is last line above, retry install.

    this is OS specific not cPanel bugfix and OS has Selinux enabled. SELinux Mode documentation.
  • While cPanel & WHM can function with SELinux in permissive mode, we recommend that you do not use it. Permissive mode generates a large number of log entries.
  • To check the status of SELinux on your server, run the sestatus command.
  • Do not transfer the SELinux configuration file between computers. It may destroy the file"s integrity.
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  • cPRex Jurassic Moderator
    That's correct - selinux should be disabled before installing cPanel or DNSOnly.
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  • PeteS
    That's correct - selinux should be disabled before installing cPanel or DNSOnly.

    I checked first and selinuz WAS disabled already. The problem is the immutable attribute on the file. This would stop any cPanel install, not just DNSOnly, correct? $ sestatus SELinux status: disabled $ cat /etc/selinux/config SELINUX=disabled $ lsattr /etc/selinux/config ----i--------e-- /etc/selinux/config $chattr -i /etc/selinux/config $lsattr /etc/selinux/config -------------e-- /etc/selinux/config Then the install goes fine. I should have no concerns, correct? Is this check a recent addition? I ask because the provider also has an option to deploy with cPanel (Standard) installed, and selinux is disabled but the immutable attribute is set on the config file. So it appears to have not been an issue when they created their image (it's not 102 so I know it's an image, not an latest install).
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  • cPRex Jurassic Moderator
    The config file may still be present even if the tool itself is disabled. I'm not aware of any adjustments to the installer, although we did have another user report this recently:
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  • cPRex Jurassic Moderator
    I looked through our installer and it seems like we attempt to create the file whether it exists or not. I'm going to make a cause with our developers so they can look into this.
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  • PeteS
    The config file may still be present even if the tool itself is disabled. I'm not aware of any adjustments to the installer, although we did have another user report this recently:
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  • cPRex Jurassic Moderator
    I've created case CPANEL-40381 with our team so they can look into this. You can follow along with updates on that here:
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  • PeteS
    My provider, Vultr, says that if they don't set the file immutable it ends up getting "changed later." Not sure how many providers are configuring this way, but there seems to be a reason. They also hadn't seen the cPanel install issue until now. Vultr: "This change was made a while back. This shouldn't and hasn't affected the installation of cpanel so far, so I think they made a change. We are going to recommend to people who need to install cpanel themselves to untag the attribute, install and retag."
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  • cPRex Jurassic Moderator
    After speaking with the installation team, I can confirm we haven't tweaked things on our end. This call will tweak things though in the future to avoid this issue completely.
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  • elyspace
    this is very common issue mostly in vultr servers. actually it permission issue that can be simply fixed using this command chattr -i /etc/selinux/config or follow the article
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  • PeteS
    Just to add on... At least for Vultr, it's recommenred by them to re-add that attribute after the install. It should not be an issue and might be preventing some other problem, per Vultr's tech recommendation. FYI: I've been running a server for years that has the attribute set with no issues.
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  • cPRex Jurassic Moderator
    Update - our team has resolved this issue. Since it's the installer itself it isn't linked to any particular version of cPanel.
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  • cPRex Jurassic Moderator
    Update - our team is releasing the installer with this fix now, and you'll see it in the changelogs at Installer Change Log | cPanel & WHM Documentation under version 00125.
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