Issue with applying style to the accounts.

Oleg Pavlikhin

• February 23, 2022 07:04

Hi We have issue with enabling custom styles on some servers modifyacct command fails with error: [CODE=bash]root@web132 [~]# /scripts/modify_accounts --theme=paper_lantern --users=webvalue --style=vodien warn [modify_accounts] Unable to update data for webvalue: The system failed to create a symbolic link "/home/webvalue/var/cpanel/styled/current_style.351970730206581" to "/var/cpanel/customizations/styled/vodien" because of an error: Permission denied warn [modify_accounts] Could not update these users: webvalue
Has anyone faced a similar problem?

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  cPRex Jurassic Moderator

  • February 23, 2022 15:21

  Hey there! I'm not finding much for this specific error on my end. Are the permissions and ownership on /home/webvalue and the entire path of /home/webvalue/var/cpanel/styled/ correct? On a working account, those all have "user:user" ownership and 755 permissions.

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  Oleg Pavlikhin

  • February 24, 2022 07:33

  Hi! Yes, permissions and ownership are ok: [CODE=bash]root@web132.vodien.com [/home/webvalue]# ls -ld /home/webvalue drwxr-xr-x 17 webvalue webvalue 4096 Feb 23 13:23 /home/webvalue root@web132.vodien.com [/home/webvalue]# ls -ld /home/webvalue/var/cpanel/styled drwxr-xr-x 2 webvalue webvalue 4096 Feb 24 16:31 /home/webvalue/var/cpanel/styled
  

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  cPRex Jurassic Moderator

  • February 24, 2022 16:09

  That's odd - it might be best to submit a ticket to our team so we can check that directly on the affected server. If you do create a ticket, please post the number here so I can follow along.

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  Oleg Pavlikhin

  • February 25, 2022 05:22

  Support ticket -

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  cPRex Jurassic Moderator

  • February 25, 2022 13:33

  Thanks for that - I team was able to identify the following issue and recommended you disable that:

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