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Problem installing Let's Encrypt plugin

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5 comments

  • cPRex Jurassic Moderator
    Hey there! That's completely normal - after it is downloaded it will show up in WHM >> Manage AutoSSL under the providers list, and can be installed from there. You can see more details on this here: The Let's Encrypt" Plugin | cPanel & WHM Documentation
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  • netco
    thank you. But After going to WHM >> Manage AutoSSL There is no option Let"s Encrypt under AutoSSL Providers. And I get the following error at the top of the page: A warning occurred while processing this directive. [show] [close] The following error after clicking on show: Failed to load information for the AutoSSL module "LetsEncrypt": Couldn't open /root/.cpanel/letsencrypt_tos_cache: No such file or directory at /var/cpanel/perl/Cpanel/SSL/Auto/Provider/LetsEncrypt/ToSCache.pm line 114. at /usr/local/cpanel/Cpanel/SSL/Auto.pm line 97. Cpanel::SSL::Auto::__ANON__(__CPANEL_HIDDEN__...) called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/Try/Tiny.pm line 121 Try::Tiny::try(CODE(0x285ee00), Try::Tiny::Catch=REF(0x2864f00)) called at /usr/local/cpanel/Cpanel/SSL/Auto.pm line 98 Cpanel::SSL::Auto::get_all_provider_info() called at whostmgr/bin/whostmgr12.pl line 647 main::autossl("autossl") called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 366 Whostmgr::Dispatch::_do_call("autossl", HASH(0x2862a98), HASH(0x2862cd8)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 178 Whostmgr::Dispatch::dispatch("autossl", 1, ARRAY(0x2862c30)) called at whostmgr/bin/whostmgr12.pl line 221
    Please help me
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  • cPRex Jurassic Moderator
    Thanks for that information. Can you send me the output of this command? ls -ld /root/.cpanel
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  • netco
    Thank you for your Guidance. in /root/.cpanel There was no letsencrypt_tos_cache file. I created the file with the following command and the problem was solved: touch /root/.cpanel/letsencrypt_tos_cache
    It works now !!! thanks !!
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  • cPRex Jurassic Moderator
    I'm glad that's all it took! I would have expected that to be written automatically, though, but glad you have a workaround.
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