How do I fix this error?
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Hey there! The most likely issue is with the DNS or resolvers on your machine. Can you try running this command from your server? telnet gmail-smtp-in.l.google.com 25
With the situation you describe, that will likely fail. If so, I'd recommend adjusting the /etc/resolv.conf file on your server to use the Google public resolvers, so the file looks like this, commenting out other lines or making a backup before you make changes:nameserver 8.8.8.8 nameserver 8.8.4.4
and then running these commands to clear the Exim retry database:/usr/sbin/exim_tidydb -t 1d /var/spool/exim retry > /dev/null /usr/sbin/exim_tidydb -t 1d /var/spool/exim reject > /dev/null /usr/sbin/exim_tidydb -t 1d /var/spool/exim wait-remote_smtp > /dev/null
After that you can try sending the message again and you can see if you get a different result or if there are still errors.0 -
Hey there! The most likely issue is with the DNS or resolvers on your machine. Can you try running this command from your server?
telnet gmail-smtp-in.l.google.com 25
With the situation you describe, that will likely fail. If so, I'd recommend adjusting the /etc/resolv.conf file on your server to use the Google public resolvers, so the file looks like this, commenting out other lines or making a backup before you make changes:nameserver 8.8.8.8 nameserver 8.8.4.4
and then running these commands to clear the Exim retry database:/usr/sbin/exim_tidydb -t 1d /var/spool/exim retry > /dev/null /usr/sbin/exim_tidydb -t 1d /var/spool/exim reject > /dev/null /usr/sbin/exim_tidydb -t 1d /var/spool/exim wait-remote_smtp > /dev/null
After that you can try sending the message again and you can see if you get a different result or if there are still errors.
where i running this command?0 -
Do you have root access to the server this user is hosted on? If so, you would run that from the SSH terminal as the root user. If you don't have full root access, you would need to reach out to your hosting provider for additional information on what could be causing that error, as you'll need root access to check the logs and troubleshoot the issue. 0 -
Do you have root access to the server this user is hosted on? If so, you would run that from the SSH terminal as the root user. If you don't have full root access, you would need to reach out to your hosting provider for additional information on what could be causing that error, as you'll need root access to check the logs and troubleshoot the issue.
Yes i have but i use Terminal and it give me telnet: command not found0 -
Some servers don't have that installed by default. The following command will get that taken care of: yum install telnet0 -
Reverse DNS wouldn't be related to the Gmail error he posted in the text. While it likely does need to get addressed, it doesn't seem to be the root cause for this specific issue. 0 -
Hey there! The most likely issue is with the DNS or resolvers on your machine. Can you try running this command from your server?
telnet gmail-smtp-in.l.google.com 25
With the situation you describe, that will likely fail. If so, I'd recommend adjusting the /etc/resolv.conf file on your server to use the Google public resolvers, so the file looks like this, commenting out other lines or making a backup before you make changes:nameserver 8.8.8.8 nameserver 8.8.4.4
and then running these commands to clear the Exim retry database:/usr/sbin/exim_tidydb -t 1d /var/spool/exim retry > /dev/null /usr/sbin/exim_tidydb -t 1d /var/spool/exim reject > /dev/null /usr/sbin/exim_tidydb -t 1d /var/spool/exim wait-remote_smtp > /dev/null
After that you can try sending the message again and you can see if you get a different result or if there are still errors.
this did not fix the problem bro0 -
The telnet command isn't designed to fix the issue, but that is a tool that will tell us if your server can reach the Gmail network normally. What was the output from that command? 0 -
The telnet command isn't designed to fix the issue, but that is a tool that will tell us if your server can reach the Gmail network normally. What was the output from that command?
[root@SC207-S11 ~]# telnet gmail-smtp-in.l.google.com 25 Trying 173.194.79.26... telnet: connect to address 173.194.79.26: Connection timed out Trying 2a00:1450:4013:c06::1b... telnet: connect to address 2a00:1450:4013:c06::1b: Network is unreachable0 -
Thanks for that - that is the root cause of the issue then. Can you try changing the resolver as I outlined in my first post and then see if the telnet commands works after that change? 0 -
I'd say that the resolver is working, gmail-smtp-in.l.google.com resolves to 173.194.79.26 . and that is Google IP. [root@finn2 ~]# telnet 173.194.79.26 25 Trying 173.194.79.26... Connected to 173.194.79.26. Escape character is '^]'. 220 mx.google.com ESMTP p12-20020a170906a00c00b006d05b06be05si158205ejy.979 - gsmtp
For me it looks like outgoing port 25 is closed. @abasobito are you able to send emails to any address?0 -
Oh true, nice call, @quietFinn 0 -
I'd say that the resolver is working, gmail-smtp-in.l.google.com resolves to 173.194.79.26 . and that is Google IP.
[root@finn2 ~]# telnet 173.194.79.26 25 Trying 173.194.79.26... Connected to 173.194.79.26. Escape character is '^]'. 220 mx.google.com ESMTP p12-20020a170906a00c00b006d05b06be05si158205ejy.979 - gsmtp
For me it looks like outgoing port 25 is closed. @abasobito are you able to send emails to any address?
no i can't0 -
no i can't
@abasobitoI it seems as if port 25 is open INSTRUCTIONS- Type the following command: telnet example.com 25
- View Results:
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If Port 25 is not blocked, you will get a successful 220 response (text may vary).Trying 64.13.192.208... Connected to example.com. Escape character is '^]'. 220 cl34.gs01.gridserver.com ESMTP Exim 4.63 Tue, 24 Jun 2008 13:45:04 -0700
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If Port 25 is blocked, you will get a connection error or no response at all. Trying 64.13.192.208... telnet: connect to address 64.13.192.208: Connection refused telnet: Unable to connect to remote host
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when you go to WHM Home "Email "Email Deliverability are there any errors ? 0 -
@abasobitoI it seems as if port 25 is open INSTRUCTIONS
- Type the following command: telnet example.com 25
- View Results:
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If Port 25 is not blocked, you will get a successful 220 response (text may vary).Trying 64.13.192.208... Connected to example.com. Escape character is '^]'. 220 cl34.gs01.gridserver.com ESMTP Exim 4.63 Tue, 24 Jun 2008 13:45:04 -0700
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If Port 25 is blocked, you will get a connection error or no response at all. Trying 64.13.192.208... telnet: connect to address 64.13.192.208: Connection refused telnet: Unable to connect to remote host
[root@SC207-S11 ~]# telnet example.com 25 Trying 93.184.216.34... telnet: connect to address 93.184.216.34: Connection timed out Trying 2606:2800:220:1:248:1893:25c8:1946... telnet: connect to address 2606:2800:220:1:248:1893:25c8:1946: Network is unreachable0 -
[root@SC207-S11 ~]# telnet example.com 25 Trying 93.184.216.34... telnet: connect to address 93.184.216.34: Connection timed out Trying 2606:2800:220:1:248:1893:25c8:1946... telnet: connect to address 2606:2800:220:1:248:1893:25c8:1946: Network is unreachable
SORRY this was Example when I do from my sever telnet its the same as yours. - so what I meant was. it's working your port 25 is OK OpenTHIS IS FROM MY SERVER TEST Same as You [root@server1 ~]# telnet 173.194.79.26 25 Trying 173.194.79.26... Connected to 173.194.79.26. Escape character is '^]'. 220 mx.google.com ESMTP q8-20020a170906770800b006b7faebc433si877569ejm.853 - gsmtp0 -
when you go to WHM Home "Email "Email Deliverability are there any errors ?
yes, there is for DKIM , SPF This system does not control DNS for the "sc207-s11.local.localhost" domain and the system did not find any authoritative nameservers for this domain. You can install the suggested "DKIM" record locally. However, this server is not the authoritative nameserver. If you install this record, this change will not be effective. Contact your domain registrar to verify this domain"s registration.0 -
yes, there is for DKIM , SPF This system does not control DNS for the "sc207-s11.local.localhost" domain and the system did not find any authoritative nameservers for this domain. You can install the suggested "DKIM" record locally. However, this server is not the authoritative nameserver. If you install this record, this change will not be effective. Contact your domain registrar to verify this domain"s registration.
Ok have another question do you have a hostname setup ? go to WHM Home >Networking Setup >Change Hostname look at where is says Current hostname is that the hostname you have setup ? or no example Current Hostname server.mydomain.com0 -
Ok have another question do you have a hostname setup ? go to WHM Home >Networking Setup >Change Hostname look at where is says Current hostname is that the hostname you have setup ? or no example Current Hostname server.mydomain.com
I have fount sc207-s11.local.localhost but i change it to yrch.mydomain.com0 -
Ok have another question do you have a hostname setup ? go to WHM Home >Networking Setup >Change Hostname look at where is says Current hostname is that the hostname you have setup ? or no example Current Hostname server.mydomain.com
yes, there is for DKIM , SPF This system does not control DNS for the "sc207-s11.local.localhost" domain and the system did not find any authoritative nameservers for this domain. You can install the suggested "DKIM" record locally. However, this server is not the authoritative nameserver. If you install this record, this change will not be effective. Contact your domain registrar to verify this domain"s registration.
or in terminal type:hostname
sc207-s11.local.localhost - this should not be your hostname. it should be something example: server.yourdomain.com0 -
yes i cahn or in terminal type:
hostname
sc207-s11.local.localhost - this should not be your hostname. it should be something example: server.yourdomain.com
yes i change it now what next?0 -
I have fount sc207-s11.local.localhost but i change it to yrch.mydomain.com
ok now you need to add A record to your hostname go here: WHM Home "DNS Functions "Add an A Entry for Your Hostname and click the blue button Add Entry0 -
ok now you need to add A record to your hostname go here: WHM Home "DNS Functions "Add an A Entry for Your Hostname and click the blue button Add Entry
done, i have add Server Main IP as entry0 -
done, i have add Server Main IP as entry
now go to WHM Home "DNS Functions "Perform a DNS Cleanup click PROCEED0 -
Now go to WHM Home "DNS Functions "Enable DKIM/SPF Globally Click> Proceed 0 -
Perform a DNS Cleanup
done0 -
done
Now go to WHM Home "DNS Functions "Enable DKIM/SPF Globally Click> Proceed0 -
Now go to WHM Home "DNS Functions "Enable DKIM/SPF Globally Click> Proceed
done, should i wait?0
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