intodns reported Same Glue problem

3awh

• March 12, 2022 00:13

Domain NS records Nameserver records returned by the parent servers are: ns10.3alixxxxxxx.com. ['xx.xx.74.242'> [TTL=172800] ns11.3alixxxxxxx.com. ['xx.xx.74.243'> [TTL=172800] a.gtld-servers.net was kind enough to give us that information. Same Glue Looks like the A records (the GLUE) got from the parent zone check are different than the ones got from your nameservers. You have to make sure your parent server has the same NS records for your zone as you do.I detected some problems as follows: For ns11.3alixxxxxxx.com the parent reported: ['xx.xx.74.243'> and your nameservers reported: ['xx.xx.74.246'> For ns10.3alixxxxxxx.com the parent reported: ['xx.xx.74.243'> and your nameservers reported: ['xx.xx.74.246'> Home "DNS Functions "Nameserver Record ReportDocumentation ns10.3alixxxxxxx.com IPv4 xx.xx.74.246 IPv6 None 63 ns11.3alixxxxxxx.com IPv4 xx.xx.74.246 IPv6 None 63 all this started with the DKIM being invalid for a few domains and getting an error about the name server not being on my server and it can't be edited so I check with intodns If you need any other info please ask. Mitch

• 

  cPRex Jurassic Moderator

  • March 14, 2022 13:45

  Hey there! These records are something that would be controlled at the location where you purchased the domain, not on the cPanel server itself. We have some more details on this here:

  0
• 

  3awh

  • March 14, 2022 20:26

  Fixed by editing the A record on cpanel sever. Enoms record was correct

  0

Please sign in to leave a comment.