Can't access to WHM or any domain on my server

Angel Castro

• March 22, 2022 13:26

Hi It is not possible to connect to whm or to any other domain within the server. I do not have the IP blocked by the firewall or by CPhulk. Could you support me if it is some other configuration? Thanks.

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  cPRex Jurassic Moderator

  • March 22, 2022 18:43

  Hey there! Are you able to connect to the server over SSH? If both WHM and websites are blocked, it does sound like some type of firewall issue. Perhaps cPHulk added a temporary block on your IP address due to a failed password attempt. It would be helpful to know exactly what you see when you try and access a website and when you try and access WHM, as that would be an important clue to help resolve the issue.

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  rafael.martinez

  • March 22, 2022 19:32

  Look for a proxy online and verify that you can enter one of their websites, to rule out that the problem is with blocking your IP. Once I do this test please update.

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