Failed to download file at URL http://httpupdate.cpanel.net/cpanelsync/11.102.0.8/cpanel/scripts/fix-cpanel-perl.xz: 599: Internal Exception
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Hey there! I'm not seeing any issues when I try to pull that file manually right now: $ wget http://httpupdate.cpanel.net/cpanelsync/11.102.0.8/cpanel/scripts/fix-cpanel-perl.xz --2022-03-24 13:45:22-- http://httpupdate.cpanel.net/cpanelsync/11.102.0.8/cpanel/scripts/fix-cpanel-perl.xz Resolving httpupdate.cpanel.net (httpupdate.cpanel.net)... 159.253.142.50, 208.109.109.239, 122.201.72.171, ... Connecting to httpupdate.cpanel.net (httpupdate.cpanel.net)|159.253.142.50|:80... connected. HTTP request sent, awaiting response... 200 OK Length: unspecified [application/x-xz] Saving to: "fix-cpanel-perl.xz" fix-cpanel-perl.xz [ <=> ] 8.39K --.-KB/s in 0s 2022-03-24 13:45:24 (36.7 MB/s) - "fix-cpanel-perl.xz" saved [8588]
Can you try that work again and let me know if you're still seeing issues?0 -
Hi, thank you so much for your response I have tried again and got this message please, check 2022-03-25 14:09:12 561 [4133] (ERROR): - ssystem [EXIT_CODE] '/usr/bin/rdate' exited with 1 2022-03-25 14:09:12 561 [4133] (DEBUG): - ssystem [END] 2022-03-25 14:09:12 563 [4133] ( INFO): The system set the clock to: Fri Mar 25 14:09:12 2022 2022-03-25 14:09:12 573 [4133] ( INFO): The system changed the clock by 0 seconds. 2022-03-25 14:09:12 598 [4133] (DEBUG): - ssystem [BEGIN]: ps -U nscd -h 2>/dev/null || /sbin/service nscd start 2022-03-25 14:09:12 598 [4133] (DEBUG): 4048 ? Ssl 0:03 /usr/sbin/nscd 2022-03-25 14:09:12 598 [4133] (DEBUG): - ssystem [END] 2022-03-25 14:09:12 759 [4133] ( INFO): Checking for an existing MySQL or MariaDB instance... 2022-03-25 14:09:12 770 [4133] (ERROR): The installation process found evidence that MySQL or MariaDB was installed on this server: 2022-03-25 14:09:12 771 [4133] (ERROR): The /var/lib/mysql directory is present and not completely empty. 2022-03-25 14:09:12 44 [4133] ( INFO): cPanel is here to help! Our Technical Support team is just a click away at to the fix-cpanel-perl.xz file... 2022-03-25 14:09:12 180 [4162] ( WARN): Call to URL '' failed, attempt [2/3] 2022-03-25 14:09:19 180 [4162] ( WARN): Call to URL ' or you can contact Customer Service via email cs@cpanel.net 2022-03-25 14:09:19 183 [4162] (FATAL): Failed to download file at URL 0 -
Installation fails because of this: 2022-03-25 14:09:12 772 [4133] (FATAL): You must install cPanel & WHM on a clean server. 0 -
HI, Since the installed stopped in the middle and few packages left installed when run the installer again it detects the cpanel folder and packages already existing as a conflict. So I would recommend going with an OS rebuild and proceed the install again, since its a fresh new server I assume. 0 -
Yes, rebuilt the VPS with fresh OS and then install the cPanel/WHM on it. 0
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