DKIM-Signature Body Hash Not Verified

oleymedia

• March 29, 2022 17:53

I have setup DKIM in "Email Deliverability" in my domain I sent a test email and analysed the result in MXToolbox and I am getting "DKIM-Signature Body Hash Not Verified" (see attached) If I compare the "DKIM Public Record" that is displayed in MXToolbox with the DKIM record published/provided in cPanel it is exactly the same... Therefore, I can only assume that the signature that is signing the actual emails is wrong but I dont know how to update or modify that? How is that signature applied and what is it applied based on??? Further to this - I have run a few different test variations and have found some inconsistencies which may explain some of these issues - perhaps if I understood the differences I could resolve this... I am sending emails with the following configurations: mail server: mail.domain.com (domain.com.au is an parked domain within the main account domain.com) sender authenticating on account: smtp@domain.com.au sender reply-to: info@domain.com.au (no email account exists for info@domain.com.au - just a forwarder)

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  Spirogg

  • March 30, 2022 04:34

  no email account exists for info@domain.com.au - just a forwarder)

  
  have you tried to create the email and see if that makes a difference? go in cPanel create that email for that domain and only allow for it to send emails. via cPanel manage email for that domain then you won't get emails delivered to you but you will be able to send. you can set the option you want or need above snapshot spiro

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  cPRex Jurassic Moderator

  • March 30, 2022 15:35

  In the past, the MXToolbox has verification tool hasn't worked well. We have an older post addressing this:

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