Error While Installing Cpanel on Ubuntu 20.04 LTS

RookiefromBDF

• March 31, 2022 04:33

Hi I am getting this error "Installing iproute2 ... Reading package lists... Done Building dependency tree Reading state information... Done iproute2 is already the newest version (5.5.0-1ubuntu1). iproute2 set to manually installed. 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. Beginning main installation. 2022-03-31 09:13:28 106 [1282] ( INFO): cPanel & WHM installation started at: Thu Mar 31 09:13:28 2022! 2022-03-31 09:13:28 107 [1282] ( INFO): T[COLOR=rgb(0, 0, 0)]his installation will require 10-50 minutes, depending on your hardware and network. 2022-03-31 09:13:28 108 [1282] ( INFO): Now is the time to go get another cup of coffee/jolt. 2022-03-31 09:13:28 109 [1282] ( INFO): The install will log to the /var/log/cpanel-install.log file. 2022-03-31 09:13:28 110 [1282] ( INFO): 2022-03-31 09:13:28 111 [1282] ( INFO): Beginning Installation v3... 2022-03-31 09:13:28 92 [1282] (DEBUG): Parsing command line arguments. 2022-03-31 09:13:28 124 [1282] ( INFO): Install type: standard 2022-03-31 09:13:28 332 [1282] (ERROR): cPanel & WHM supports 64-bit versions (not aarch64) only. 2022-03-31 09:13:28 333 [1282] (ERROR): cPanel & WHM does not support the version of the Linux distribution you are running. You will need to install on one of the supported versions of a Linux distribution listed at or you can contact Customer Service via email cs@cpanel.net 2022-03-31 09:13:28 334 [1282] (FATAL): Please reinstall cPanel & WHM from a valid distribution. root@final-intellect:/home# lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.04.4 LTS Release: 20.04 Codename: focal Not able to make a ticket as this IP is not have valid license "tell me without installing how I can purchase license "

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  cPRex Jurassic Moderator

  • March 31, 2022 15:20

  Hey there! Can you run this command on the system and paste the output? cat /proc/cpuinfo
  You can always send an email to cs@cpanel.net if you need to reach out to our team before a valid license is in place.

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  Bruno Mirchevski

  • April 03, 2022 09:25

  Ubuntu 20.04 is already supported by cPanel and you should be able to install it without any issues. However, please make sure that your server meets all of the requirements listed here: - System Requirements for Ubuntu | cPanel & WHM Documentation If all requirements are covered and you still experience an issue with the installation, I would recommend: 1. Try using a different OS for your server, like Almalinux or CentOS. 2. Reach your host to help further with this installation. If they lack support or are not included in your service, you might also want to try finding a managed host that will handle this whole process for you.

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