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Upgrading : cpanel-monitoring-cpanel-plugin-1.0.2-28.28.1.cpanel rename error

Spirogg
hello I just updated and got an error cPanel Package Upgrades in Progress... checkyum version 22.3 (excludes: bind-chroot) All Needed Packages are already installed. checkyum version 22.3 (excludes: bind-chroot) Last metadata expiration check: 3:26:24 ago on Mon Mar 28 18:02:02 2022. Dependencies resolved. ================================================================================ Package Arch Version Repository Size ================================================================================ Upgrading: cpanel-monitoring-cpanel-plugin noarch 1.0.2-28.28.1.cpanel cpanel-plugins 127 k Transaction Summary ================================================================================ Upgrade 1 Package Total download size: 127 k Downloading Packages: cpanel-monitoring-cpanel-plugin-1.0.2-28.28.1.c 770 kB/s | 127 kB 00:00 -------------------------------------------------------------------------------- Total 227 kB/s | 127 kB 00:00 Running transaction check Transaction check succeeded. Running transaction test Transaction test succeeded. Running transaction Preparing : 1/1 Running scriptlet: cpanel-monitoring-cpanel-plugin-1.0.2-28.28.1.cpanel 1/2 Plugin uninstalled ok Plugin uninstalled ok Upgrading : cpanel-monitoring-cpanel-plugin-1.0.2-28.28.1.cpanel 1/2 Running scriptlet: cpanel-monitoring-cpanel-plugin-1.0.2-28.28.1.cpanel 1/2 Plugin installed ok Plugin installed ok Cpanel::Exception::IO::RenameError/(XID qeb2bu) The system failed to rename \u201c/usr/local/cpanel/base/frontend/paper_lantern/styled/basic/sprites/icon_spritemap.png.build\u201d to \u201c/usr/local/cpanel/base/frontend/paper_lantern/styled/basic/sprites/icon_spritemap.png\u201d because of an error: No such file or directory at /usr/local/cpanel/Cpanel/Autodie/CORE/rename.pm line 29. Cpanel::Autodie::rename("/usr/local/cpanel/base/frontend/paper_lantern/styled/basic/sp"..., "/usr/local/cpanel/base/frontend/paper_lantern/styled/basic/sp"...) called at /usr/local/cpanel/bin/sprite_generator line 387 Cpanel::Bin::SpriteGenerator::_generate_sprite("/usr/local/cpanel/base/frontend/paper_lantern/styled/basic", ARRAY(0x2653f88), HASH(0x1f9dea0)) called at /usr/local/cpanel/bin/sprite_generator line 259 Cpanel::Bin::SpriteGenerator::_run_new_sprite_generator(HASH(0x1f9dea0)) called at /usr/local/cpanel/bin/sprite_generator line 154 Cpanel::Bin::SpriteGenerator::run() called at /usr/local/cpanel/bin/sprite_generator line 64 Id: TQ:TaskQueue:12322
Running scriptlet: cpanel-monitoring-cpanel-plugin-1.0.2-27.27.2.cpanel 2/2 Cleanup : cpanel-monitoring-cpanel-plugin-1.0.2-27.27.2.cpanel 2/2 Running scriptlet: cpanel-monitoring-cpanel-plugin-1.0.2-27.27.2.cpanel 2/2 Verifying : cpanel-monitoring-cpanel-plugin-1.0.2-28.28.1.cpanel 1/2 Verifying : cpanel-monitoring-cpanel-plugin-1.0.2-27.27.2.cpanel 2/2 Upgraded: cpanel-monitoring-cpanel-plugin-1.0.2-28.28.1.cpanel.noarch Complete! Complete just wondering if this needs to be fixed Almalinux 8.5 cPanel 102.08

Comments

17 comments

Date Votes
  • andrew.n
    0
  • Spirogg

    Hello thanks @andrew.n I never installed this plugin. With this server ? First install was probably lts version and then now upgraded to 102.08 so did cPanel have this plugin when they bought out the other company ? Just trying to figure out how this was part of my setup since I never installed it on this server ?
    0
  • andrew.n
    It was developed by Buycpanel originally which cPanel acquired a bit ago. You probably can't see the content of that article so I'm pasting here in full: Procedure Resource Monitor was a cPanel & WHM plugin previously developed by Buycpanel. The software was used to view system-wide and per-user CPU, Memory, Disk, and other resource usage. The plugin was deprecated in May 2020 and is no longer available for purchase or installation. For robust and accurate resource monitoring as well as resource limiting features, we suggest using CloudLinux's LVE manager. We have more information about CloudLinux here: How to install CloudLinux LVE Manager If you would like to remove this plugin, run the uninstall script within the rsmonitorfolder: sh uninstall.sh If this script does not exist on your server, create it with the following content: #!/bin/bash d=`date "+%b%d"` echo "Please confirm us to Uninstall WHM Resource Monitor Installation Plugin press Y / N" read -p " y / n ?" ans if [ "$ans" == "y" ] then echo "Uninstalling......" if [ -f /usr/local/cpanel/3rdparty/rsmonitor.cpanelplugin ]; then /usr/local/cpanel/bin/unregister_cpanelplugin /usr/local/cpanel/3rdparty/rsmonitor.cpanelplugin fi for rem in `ls /usr/local/cpanel/base/frontend/` do echo $rem rm -rf /usr/local/cpanel/base/frontend/$rem/rsmonitor > /dev/null 2>&1 done rm -rf /usr/local/cpanel/3rdparty/rsmonitor.cpanelplugin > /dev/null 2>&1 rm -rf /usr/local/cpanel/whostmgr/cgi/rsmonitor > /dev/null 2>&1 rm -rf /usr/local/cpanel/whostmgr/cgi/addon_resource_monitor.cgi > /dev/null 2>&1 rm -rf ../rsmonitor > /dev/null 2>&1 rm -rf /usr/local/cpanel/whostmgr/docroot/themes/x/icons/resourceMonitor.gif > /dev/null 2>&1 cp -Rf /var/spool/cron/root /var/spool/cron/root.`date "+%b%d"` cd sed -i '/rsmonitor/d' /var/spool/cron/root > /dev/null 2>&1 service crond restart elif [ "$ans" == "n" ] then echo "Uninstall Request has been aborted" exit 0 else echo "Type y/n" fi
    0
  • cPRex Jurassic Moderator
    Thanks @andrew.n
    0
  • Spirogg
    Thanks @andrew.n

    @cPRex So why don"t cPanel remove this plugin since they installed it. I never installed this plugin ? So When updating versions it should get uninstalled. No ?
    0
  • cPRex Jurassic Moderator
    Automatically removing things is a dangerous game. It can be done with planning and notice, but it's something we avoid in general.
    0
  • Spirogg
    Automatically removing things is a dangerous game. It can be done with planning and notice, but it's something we avoid in general.

    yes I understand but if we never installed this plugin we have to do all that work, for a plugin that cPanel installed.. If this script does not exist on your server, create it with the following content: #!/bin/bash d=`date "+%b%d"` echo "Please confirm us to Uninstall WHM Resource Monitor Installation Plugin press Y / N" read -p " y / n ?" ans if [ "$ans" == "y" ] then echo "Uninstalling......" if [ -f /usr/local/cpanel/3rdparty/rsmonitor.cpanelplugin ]; then /usr/local/cpanel/bin/unregister_cpanelplugin /usr/local/cpanel/3rdparty/rsmonitor.cpanelplugin fi for rem in `ls /usr/local/cpanel/base/frontend/` do echo $rem rm -rf /usr/local/cpanel/base/frontend/$rem/rsmonitor > /dev/null 2>&1 done rm -rf /usr/local/cpanel/3rdparty/rsmonitor.cpanelplugin > /dev/null 2>&1 rm -rf /usr/local/cpanel/whostmgr/cgi/rsmonitor > /dev/null 2>&1 rm -rf /usr/local/cpanel/whostmgr/cgi/addon_resource_monitor.cgi > /dev/null 2>&1 rm -rf ../rsmonitor > /dev/null 2>&1 rm -rf /usr/local/cpanel/whostmgr/docroot/themes/x/icons/resourceMonitor.gif > /dev/null 2>&1 cp -Rf /var/spool/cron/root /var/spool/cron/root.`date "+%b%d"` cd sed -i '/rsmonitor/d' /var/spool/cron/root > /dev/null 2>&1 service crond restart elif [ "$ans" == "n" ] then echo "Uninstall Request has been aborted" exit 0 else echo "Type y/n" fi
    that would be extra work for admins, and we never installed it.. this should get removed by cPanel on update. just fyi not fair to have us do this
    0
  • Spirogg
    [root@server1 ~]# whereis rsmonitor rsmonitor: [root@server1 ~]# find rsmonitor find: "rsmonitor": No such file or directory [root@server1 ~]#
    0
  • Spirogg
    [root@server1 ~]# whereis rsmonitor rsmonitor: [root@server1 ~]# find rsmonitor find: "rsmonitor": No such file or directory [root@server1 ~]#

    so if its not there why do we have to create uninstall.sh etc and run it? cPanel should be responsible for removing this cause they have this in their code somewhere otherwise it would not show up on my update somehow this was part of an update.. and people will be like Wt? where did this come from and why the error. Just like I did... now I need to take time out of my day to research, findout why there is an error and then find out that we never installed this and then find how to remove this. time is money for everyone... PS every other feature you deprecate you guys always remove it in a update. so what's the difference here I don't get it. This is not something that I installed or added to my server.
    0
  • cPRex Jurassic Moderator
    Let me do some more research on this, although I likely won't have anything useful to report until tomorrow at this point.
    0
  • Spirogg
    Let me do some more research on this, although I likely won't have anything useful to report until tomorrow at this point.

    I dont find that plugin anywhere.. I search all the folders in the script? so not sure what that script will do if i run it since the files are not in those paths? remeber I have Alamlinux and cpanel 102.08 maybe this was a centOS 7 thing, not sure but i don't find those paths and files folders for that plugin
    0
  • Spirogg
    Let me do some more research on this, although I likely won't have anything useful to report until tomorrow at this point.

    rm -rf /usr/local/cpanel/whostmgr/cgi/rsmonitor > /dev/null 2>&1 rm -rf /usr/local/cpanel/whostmgr/cgi/addon_resource_monitor.cgi > /dev/null 2>&1 rm -rf ../rsmonitor > /dev/null 2>&1 [root@server1 frontend]# cd /usr/local/cpanel/whostmgr/cgi/ [root@server1 cgi]# ls activate_remote_nameservers.cgi api_shell cpaddons.pl mailflow.cgi sshcheck.cgi addrbl.cgi brandingimage.cgi cpaddons_report.pl nDeploy_whm statmanager.cgi adjustclusterdns.cgi build_locale_databases.pl cpanel_log_rotation.pl news.cgi traceaddy.cgi adjustclusteroptions.cgi changeclusterdns.cgi diskusage.cgi parseform.pl trustclustermaster.cgi adjustuniquedns.cgi changelog.cgi enableclusterserver.cgi passwordstrength.cgi ajax_locale_delete_local_key.pl configserver hostaccess.cgi process_tail.cgi ajax_maketext_syntax_util.pl configure_remote_nameserver.cgi live_tail_log.cgi remclusterserver.cgi apache_log_rotation.pl cpaddons locale_duplicate.cgi securityadvisor [root@server1 cgi]#
    /usr/local/cpanel/whostmgr/docroot/themes/x/icons/resourceMonitor.gif > [root@server1 cgi]# cd /usr/local/cpanel/whostmgr/docroot/themes/x/icons/ [root@server1 icons]# ls account_enhancements.png mail_delivery_reports.png account_enhancements.svg mail_delivery_reports.svg account_functions.png mailing_list_manager_mailman.png account_information.png mailing_list_manager_mailman.svg accounts_manager.png mail_queue_manager.png accounts_manager.svg mail_queue_manager.svg add_a_dns_zone.png mailserver_configuration.png add_a_dns_zone.svg mailserver_configuration.svg add_an_a_entry_for_your_hostname.png mail_server_exim.png add_an_a_entry_for_your_hostname.svg mail_server_exim.svg add_a_new_ip_address.png mail_troubleshooter.png add_a_new_ip_address.svg mail_troubleshooter.svg add_a_package.png manage_account_suspension.png add_a_package.svg manage_account_suspension.svg additional_mysql_access_hosts.png manage_autossl.png additional_mysql_access_hosts.svg manage_autossl.svg 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phpMyAdmin.png cpanel_development_forum.svg phpMyAdmin.svg cpanel_log_rotation_configuration.png piped_log_configuration.png cpanel_log_rotation_configuration.svg piped_log_configuration.svg cpanel_plugin_file_generator.png plugin_placeholder.png cpanel_plugin_file_generator.svg plugins.png cpanel.png process_manager.png cpanel_web_disk_configuration.png process_manager.svg cpanel_web_disk_configuration.svg purchase_and_install_an_ssl_certificate.png cpanel_web_services_configuration.png purchase_and_install_an_ssl_certificate.svg cpanel_web_services_configuration.svg quota_modification.png cphulk_brute_force_protection.png quota_modification.svg cphulk_brute_force_protection.svg raw_apache_log_download.png create_a_new_account.png raw_apache_log_download.svg create_a_new_account.svg raw_ea_nginx_log_download.png create_support_ticket.png raw_ea_nginx_log_download.svg create_support_ticket.svg raw_ftp_log_download.png customization.png raw_ftp_log_download.svg customization.svg rearrange_an_account.png daily_process_log.png rearrange_an_account.svg daily_process_log.svg rebuild_rpm_database.png database_map_tool.png rebuild_rpm_database.svg database_map_tool.svg rebuild_the_ip_address_pool.png delete_a_dns_zone.png rebuild_the_ip_address_pool.svg delete_a_dns_zone.svg remote_access_key.png delete_a_locale.png remote_access_key.svg delete_a_locale.svg repair_a_mysql_database.png delete_a_package.png repair_a_mysql_database.svg delete_a_package.svg repair_mailbox_permissions.png development.png repair_mailbox_permissions.svg directoryindex_priority.png reseller_center.png directoryindex_priority.svg reseller_center.svg disk.gif resellers.png dns_cluster.png reserved_ips_editor.png dns_cluster.svg reserved_ips_editor.svg dns_functions.png reset_account_bandwidth_limit.png dns_server.png reset_account_bandwidth_limit.svg dns_server.svg reset_a_mailman_password.png easyapache_4.png reset_a_mailman_password.svg easyapache_4.svg reset_resellers.png edit_a_locale.png 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software_development_kit.png group_account_information.svg software_development_kit.svg group_backup.svg software.png group_clusters.svg software.svg group_cpanel.svg spamd_startup_configuration.png group_development.svg spamd_startup_configuration.svg group_dns_functions.svg sql_server.gif group_email.svg sql_server_mysql.png group_ip_functions.svg sql_server_mysql.svg group_locales.svg sql_server_pgsql.png group_market.svg sql_server_pgsql.svg group_multi_account_functions.svg sql_services.png group_networking_setup.svg ssh_password_authorization_tweak.png group_packages.svg ssh_password_authorization_tweak.svg group_plugins.svg ssh_server_openssh.png group_resellers.svg ssh_server_openssh.svg group_restart_services.svg ssl_storage_manager.png group_security_center.svg ssl_storage_manager.svg group_server_configuration.svg ssl_tls_configuration.png group_server_contacts.svg ssl_tls_configuration.svg group_server_status.svg ssl_tls.png group_service_configuration.svg 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link_server_nodes.png upgrade_to_latest_version.png link_server_nodes.svg upgrade_to_latest_version.svg list_accounts.png view_available_locales.png list_accounts.svg view_available_locales.svg list_parked_domains.png view_bandwidth_usage.png list_parked_domains.svg view_bandwidth_usage.svg list_subdomains.png view_mail_statistics_summary.png list_subdomains.svg view_mail_statistics_summary.svg list_suspended_accounts.png view_relayers.png list_suspended_accounts.svg view_relayers.svg locales.png view_reseller_usage_and_manage_account_status.png locale_xml_download.png view_reseller_usage_and_manage_account_status.svg locale_xml_download.svg view_sent_summary.png locale_xml_upload.png view_sent_summary.svg locale_xml_upload.svg web_template_editor.png log_config.gif web_template_editor.svg log_rotation.png whm_marketplace.png log_rotation.svg whm_marketplace.svg mailbox_conversion.png wh_sql_config.svg mailbox_conversion.svg [root@server1 icons]#
    nothing not here ?
    0
  • cPRex Jurassic Moderator
    I think there is some confusion between the actual issue you're seeing and the post from @andrew.n.may have led us down the wrong path on this one. The link andrew.n originally mentioned is a separate plugin that wasn't originally created by cPanel: which include the rsmonitor name. This is completely separate from the cpanel-monitoring-cpanel-plugin package as rsmonitor had to be manually installed on servers where users wanted it, and isn't something that ever came with a default cPanel installation. So, if you're seeing an issue with rsmonitor, that isn't something we can help with, but I don't think that's what you're experiencing here. Here is your original error: Cpanel::Exception::IO::RenameError/(XID qeb2bu) The system failed to rename \u201c/usr/local/cpanel/base/frontend/paper_lantern/styled/basic/sprites/icon_spritemap.png.build\u201d to \u201c/usr/local/cpanel/base/frontend/paper_lantern/styled/basic/sprites/icon_spritemap.png\u201d because of an error: No such file or directory at /usr/local/cpanel/Cpanel/Autodie/CORE/rename.pm line 29. Cpanel::Autodie::rename("/usr/local/cpanel/base/frontend/paper_lantern/styled/basic/sp"..., "/usr/local/cpanel/base/frontend/paper_lantern/styled/basic/sp"...) called at /usr/local/cpanel/bin/sprite_generator line 387 Cpanel::Bin::SpriteGenerator::_generate_sprite("/usr/local/cpanel/base/frontend/paper_lantern/styled/basic", ARRAY(0x2653f88), HASH(0x1f9dea0)) called at /usr/local/cpanel/bin/sprite_generator line 259 Cpanel::Bin::SpriteGenerator::_run_new_sprite_generator(HASH(0x1f9dea0)) called at /usr/local/cpanel/bin/sprite_generator line 154 Cpanel::Bin::SpriteGenerator::run() called at /usr/local/cpanel/bin/sprite_generator line 64 Id: TQ:TaskQueue:12322
    The /usr/local/cpanel/base/frontend/paper_lantern/styled/basic/sprites/icon_spritemap.png wouldn't be related to any of the mentioned monitoring tools. It looks like there was just an issue with a temporary icon_spritemap.png.build file that didn't exist by the time the update got around to it. My personal server has the /usr/local/cpanel/base/frontend/paper_lantern/styled/basic/sprites/icon_spritemap.png file but not the .build as well. This notification just happened to get presented at the same time the plugin was being updated, but I don't think either the old plugin or the current one is related to this issue. If you run upcp again, you'll likely see it works just fine since that temporary file is not being checked again.
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  • Spirogg
    @cPRex I just did it. how to tell if whatever this was - was uninstalled? [root@server1 ~]# nano uninstall.sh [root@server1 ~]# sh uninstall.sh Please confirm us to Uninstall WHM Resource Monitor Installation Plugin press Y / N y / n ?y Uninstalling...... delete.jpg demo.live.php disconnect.gif disconnect.jpg edit.jpg includes.html jupiter paper_lantern passwd.jpg webmail.jpg x3_redirect_index.html Redirecting to /bin/systemctl restart crond.service [root@server1 ~]#
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  • cPRex Jurassic Moderator
    Please check my previous post :D
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  • Spirogg
    @cPRex I just did it. how to tell if whatever this was - was uninstalled? [root@server1 ~]# nano uninstall.sh [root@server1 ~]# sh uninstall.sh Please confirm us to Uninstall WHM Resource Monitor Installation Plugin press Y / N y / n ?y Uninstalling...... delete.jpg demo.live.php disconnect.gif disconnect.jpg edit.jpg includes.html jupiter paper_lantern passwd.jpg webmail.jpg x3_redirect_index.html Redirecting to /bin/systemctl restart crond.service [root@server1 ~]#

    OK so I did this for nothing, hope I did not screw anything up ahhhhhhhhhhhhhhhhhhhhhhhhhhhh....
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  • Spirogg
    I think there is some confusion between the actual issue you're seeing and the post from @andrew.n.may have led us down the wrong path on this one. The link andrew.n originally mentioned is a separate plugin that wasn't originally created by cPanel: which include the rsmonitor name. This is completely separate from the cpanel-monitoring-cpanel-plugin package as rsmonitor had to be manually installed on servers where users wanted it, and isn't something that ever came with a default cPanel installation. So, if you're seeing an issue with rsmonitor, that isn't something we can help with, but I don't think that's what you're experiencing here. Here is your original error: Cpanel::Exception::IO::RenameError/(XID qeb2bu) The system failed to rename \u201c/usr/local/cpanel/base/frontend/paper_lantern/styled/basic/sprites/icon_spritemap.png.build\u201d to \u201c/usr/local/cpanel/base/frontend/paper_lantern/styled/basic/sprites/icon_spritemap.png\u201d because of an error: No such file or directory at /usr/local/cpanel/Cpanel/Autodie/CORE/rename.pm line 29. Cpanel::Autodie::rename("/usr/local/cpanel/base/frontend/paper_lantern/styled/basic/sp"..., "/usr/local/cpanel/base/frontend/paper_lantern/styled/basic/sp"...) called at /usr/local/cpanel/bin/sprite_generator line 387 Cpanel::Bin::SpriteGenerator::_generate_sprite("/usr/local/cpanel/base/frontend/paper_lantern/styled/basic", ARRAY(0x2653f88), HASH(0x1f9dea0)) called at /usr/local/cpanel/bin/sprite_generator line 259 Cpanel::Bin::SpriteGenerator::_run_new_sprite_generator(HASH(0x1f9dea0)) called at /usr/local/cpanel/bin/sprite_generator line 154 Cpanel::Bin::SpriteGenerator::run() called at /usr/local/cpanel/bin/sprite_generator line 64 Id: TQ:TaskQueue:12322
    The /usr/local/cpanel/base/frontend/paper_lantern/styled/basic/sprites/icon_spritemap.png wouldn't be related to any of the mentioned monitoring tools. It looks like there was just an issue with a temporary icon_spritemap.png.build file that didn't exist by the time the update got around to it. My personal server has the /usr/local/cpanel/base/frontend/paper_lantern/styled/basic/sprites/icon_spritemap.png file but not the .build as well. This notification just happened to get presented at the same time the plugin was being updated, but I don't think either the old plugin or the current one is related to this issue. If you run upcp again, you'll likely see it works just fine since that temporary file is not being checked again.

    yup it is there so no issue [root@server1 ~]# cd /usr/local/cpanel/base/frontend/paper_lantern/styled/basic/sprites/ [root@server1 sprites]# ls icon_spritemap.css icon_spritemap.png icon_spritemap.svg [root@server1 sprites]#
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