How to update a cPanel license without SSH access or physical access?

WebHostPro

• April 03, 2022 21:19

A customer reactivated cPanel on their server but we don't have SSH access to run /usr/local/cpanel/cpkeyclt It's stuck on the Cannot Read License File page. Is there a way to active the license still? Maybe it will do it on it's own after a while?

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  techAMIGO

  • April 04, 2022 05:01

  HI, If the cPanel update is set to automatic, it will auto run the command of license checking during the update. so no need to execute it manually.

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  cPRex Jurassic Moderator

  • April 04, 2022 17:03

  That's correct - the license check will happen overnight as part of the server update. It'll just take longer than running the command manually, but it will happen.

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