Subdomain Not working

rifat081

• April 17, 2022 21:17

Hi i've been strugling to create my subdimain work. i can create subdomain with cpanel in domain menu. But i cannot open it, it show error "This site cant be reached, DNS_PROBE_FINISHED_NXDOMAIN". Anyone can help?

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  cPRex Jurassic Moderator

  • April 19, 2022 18:20

  Hey there! That error almost certainly indicates a DNS problem with the subdomain. Although you are creating the record in cPanel, is your domain's DNS hosted on that same cPanel machine? It sounds like it is not, so you would need to add an A record for the subdomain wherever your DNS is hosted so it can resolve properly. If you aren't sure how the DNS is configured, you'd need to speak with your hosting provider or datacenter.

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  Nathan Lyle

  • April 13, 2023 19:29

  Hey there! That error almost certainly indicates a DNS problem with the subdomain. Although you are creating the record in cPanel, is your domain's DNS hosted on that same cPanel machine? It sounds like it is not, so you would need to add an A record for the subdomain wherever your DNS is hosted so it can resolve properly. If you aren't sure how the DNS is configured, you'd need to speak with your hosting provider or datacenter.

  
  So, the process of adding a subdomain in cpanel now requires direct editing of the DNS records? It used to do that automatically when you set one up. Why are features getting harder to use, with the increased cPanel costs? :-/

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  cPRex Jurassic Moderator

  • April 14, 2023 14:41

  No, that isn't what this indicates at all.

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