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Passenger won't appear even after correct installation

snb74883
OS: CentOS v7.9.2009 cPanel Version: v100.0.12 This is a brand new VPS I just ordered with 0 settings made on the WHM/cPanel besides from editing the DNS zones and uploading a static `index.html` file under "public_html". I have an Account that uses the feature package "default". Under Feature Manager, "default" has Application Manager checked. I installed the following via WHM > EasyApache 4
  • mod_env
  • ruby27-mod_passenger
However after a successful installation, my cPanel still doesn't have Passenger / Application Manager visible. Things I tried: Restarting Apache Bruteforcing my way into the Application Manager page By navigating to "/frontend/jupiter/passenger/index.html" on the browser however was met with the error: You do not have the feature "passengerapps".
Waiting a few hours To no avail, I decided to post a thread here to seek help. Listed below is the list of packages installed on my EasyApache 4: Apache 2.4
  • config
  • config-runtime
  • mod_bwlimited
  • mod_cgi
  • mod_deflate
  • mod_env
  • mod_expires
  • mod_headers
  • mod_mpm_prefork
  • mod_proxy
  • mod_proxy_fcgi
  • mod_proxy_http
  • mod_proxy_wstunnel
  • mod_ruid2
  • mod_security2
  • mod_ssl
  • mod_unique_id
  • tools
PHP 7.4
  • libc-client
  • pear
  • php-bcmath
  • php-calendar
  • php-cli
  • php-common
  • php-curl
  • php-devel
  • php-fpm
  • php-ftp
  • php-gd
  • php-iconv
  • php-imap
  • php-litespeed
  • php-mbstring
  • php-mysqlnd
  • php-pdo
  • php-posix
  • php-sockets
  • php-xml
  • php-zip
  • runtime
PHP 8.0
  • libc-client
  • pear
  • php-bcmath
  • php-calendar
  • php-cli
  • php-common
  • php-curl
  • php-devel
  • php-fpm
  • php-ftp
  • php-gd
  • php-iconv
  • php-imap
  • php-litespeed
  • php-mbstring
  • php-mysqlnd
  • php-pdo
  • php-posix
  • php-sockets
  • php-xml
  • php-zip
  • runtime
Additional Packages
  • apr
  • apr-util
  • brotli
  • cpanel-tools
  • documentroot
  • libargon2
  • libcurl
  • libnghttp2
  • libxml2
  • libzip
  • modsec-sdbm-util
  • nghttp2
  • oniguruma
  • oniguruma-devel
  • openssl
  • openssl11
  • php-cli
  • php-cli-lsphp
  • profiles-cpanel
  • ruby24-ruby
  • ruby24-ruby-irb
  • ruby24-ruby-libs
  • ruby24-rubygem-bigdecimal
  • ruby24-rubygem-did_you_mean
  • ruby24-rubygem-io-console
  • ruby24-rubygem-json
  • ruby24-rubygem-openssl
  • ruby24-rubygem-psych
  • ruby24-rubygem-rdoc
  • ruby24-rubygems
  • ruby24-runtime
  • ruby27-libuv
  • ruby27-mod_passenger
  • ruby27-ruby
  • ruby27-ruby-devel
  • ruby27-ruby-irb
  • ruby27-ruby-libs
  • ruby27-ruby-wrapper
  • ruby27-rubygem-bigdecimal
  • ruby27-rubygem-did_you_mean
  • ruby27-rubygem-io-console
  • ruby27-rubygem-json
  • ruby27-rubygem-openssl
  • ruby27-rubygem-passenger
  • ruby27-rubygem-psych
  • ruby27-rubygem-rack
  • ruby27-rubygem-rdoc
  • ruby27-rubygems
  • ruby27-runtime

Comments

4 comments

Date Votes
  • Spirogg
    OS: CentOS v7.9.2009 cPanel Version: v100.0.12 This is a brand new VPS I just ordered with 0 settings made on the WHM/cPanel besides from editing the DNS zones and uploading a static `index.html` file under "public_html". I have an Account that uses the feature package "default". Under Feature Manager, "default" has Application Manager checked. I installed the following via WHM > EasyApache 4
    • mod_env
    • ruby27-mod_passenger
    However after a successful installation, my cPanel still doesn't have Passenger / Application Manager visible. Things I tried: Restarting Apache Bruteforcing my way into the Application Manager page By navigating to "/frontend/jupiter/passenger/index.html" on the browser however was met with the error: You do not have the feature "passengerapps".
    Waiting a few hours To no avail, I decided to post a thread here to seek help. Listed below is the list of packages installed on my EasyApache 4: Apache 2.4
    • config
    • config-runtime
    • mod_bwlimited
    • mod_cgi
    • mod_deflate
    • mod_env
    • mod_expires
    • mod_headers
    • mod_mpm_prefork
    • mod_proxy
    • mod_proxy_fcgi
    • mod_proxy_http
    • mod_proxy_wstunnel
    • mod_ruid2
    • mod_security2
    • mod_ssl
    • mod_unique_id
    • tools
    PHP 7.4
    • libc-client
    • pear
    • php-bcmath
    • php-calendar
    • php-cli
    • php-common
    • php-curl
    • php-devel
    • php-fpm
    • php-ftp
    • php-gd
    • php-iconv
    • php-imap
    • php-litespeed
    • php-mbstring
    • php-mysqlnd
    • php-pdo
    • php-posix
    • php-sockets
    • php-xml
    • php-zip
    • runtime
    PHP 8.0
    • libc-client
    • pear
    • php-bcmath
    • php-calendar
    • php-cli
    • php-common
    • php-curl
    • php-devel
    • php-fpm
    • php-ftp
    • php-gd
    • php-iconv
    • php-imap
    • php-litespeed
    • php-mbstring
    • php-mysqlnd
    • php-pdo
    • php-posix
    • php-sockets
    • php-xml
    • php-zip
    • runtime
    Additional Packages
    • apr
    • apr-util
    • brotli
    • cpanel-tools
    • documentroot
    • libargon2
    • libcurl
    • libnghttp2
    • libxml2
    • libzip
    • modsec-sdbm-util
    • nghttp2
    • oniguruma
    • oniguruma-devel
    • openssl
    • openssl11
    • php-cli
    • php-cli-lsphp
    • profiles-cpanel
    • ruby24-ruby
    • ruby24-ruby-irb
    • ruby24-ruby-libs
    • ruby24-rubygem-bigdecimal
    • ruby24-rubygem-did_you_mean
    • ruby24-rubygem-io-console
    • ruby24-rubygem-json
    • ruby24-rubygem-openssl
    • ruby24-rubygem-psych
    • ruby24-rubygem-rdoc
    • ruby24-rubygems
    • ruby24-runtime
    • ruby27-libuv
    • ruby27-mod_passenger
    • ruby27-ruby
    • ruby27-ruby-devel
    • ruby27-ruby-irb
    • ruby27-ruby-libs
    • ruby27-ruby-wrapper
    • ruby27-rubygem-bigdecimal
    • ruby27-rubygem-did_you_mean
    • ruby27-rubygem-io-console
    • ruby27-rubygem-json
    • ruby27-rubygem-openssl
    • ruby27-rubygem-passenger
    • ruby27-rubygem-psych
    • ruby27-rubygem-rack
    • ruby27-rubygem-rdoc
    • ruby27-rubygems
    • ruby27-runtime

    Have you tried reboot your server vps
    0
  • cPRex Jurassic Moderator
    Hey there! I did the following: -created an account so I had something to log in to -went to EA4 and installed those modules -logged in to cPanel -found Application Manager with this description: "This feature allows you to register, manage, and deploy your custom applications using Phusion Passenger." I'm not sure what else would be missing from that configuration since you did everything correctly. Are there any logs in /usr/local/cpanel/logs/error_log when you access cPanel? If not, you can open a ticket with your host or with our team so we can check this out.
    0
  • snb74883
    So I solved the issue but with very weird steps: If anyone out there experiences the same issue as me, try this BRAND NEW SERVER: 1. Change Root Password 2. Open Terminal and run yum install ea-ruby27-mod_passenger ea-apache24-mod_env ea-nodejs16
    3. Verify that WHM > Feature Manager > Edit Default - has Application Manager Checked 4. Create an Account using the Default Package 5. On top right of WHM it should say something like update to v102.0.11
    6. Run the update 7. Voilla, Application Manager is now available. Very very very weird. Not sure what's going on, probably a bug with the previous version, v100.0.12.
    0
  • cPRex Jurassic Moderator
    That's definitely odd, but I'm glad you found a solution that worked!
    0

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