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SSL certificate problems

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4 comments

  • kodeslogic
    1.) Whitelist following Sectigo's IP addresses in your firewall on port 80 to ensure Sectigo can complete its DCV checks. [QUOTE]178.255.81.12 178.255.81.13 91.199.212.132 199.66.201.132
    2.) Clear the AutoSSL Queue by moving and renaming the AutoSSL Sqlite3 database. This file is located at /var/cpanel/autossl_queue_cpanel.sqlite
    # mv /var/cpanel/autossl_queue_cpanel.sqlite /var/cpanel/autossl_queue_cpanel.sqlite-old
    3.) From the command line try below command: # /usr/local/cpanel/bin/autossl_check
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  • cPRex Jurassic Moderator
    Thanks, @kodeslogic !
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  • Spirogg
    1.) Whitelist following Sectigo's IP addresses in your firewall on port 80 to ensure Sectigo can complete its DCV checks. 2.) Clear the AutoSSL Queue by moving and renaming the AutoSSL Sqlite3 database. This file is located at /var/cpanel/autossl_queue_cpanel.sqlite
    # mv /var/cpanel/autossl_queue_cpanel.sqlite /var/cpanel/autossl_queue_cpanel.sqlite-old
    3.) From the command line try below command: # /usr/local/cpanel/bin/autossl_check

    just running this via command line just gives the help man page. you need to add root@server2:~# /usr/local/cpanel/bin/autossl_check Usage: autossl_check ( --user= | --all | --help ) This command will do a single AutoSSL check of either all users or a single user. Upon a successful run, the command will also clear out any outdated AutoSSL log files.
    so it must have either --all or --user=username (username is your cPanel account username)
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  • kodeslogic
    Execute: /usr/local/cpanel/bin/autossl_check --all
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