Ubuntu fresh install (20.04), fails install?

ecomm1001

• April 27, 2022 22:18

Hi - Fresh install of Ubuntu 20.04: lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.04.4 LTS Release: 20.04 Codename: focal Fails with " You can only install cPanel & WHM on a fresh installation of Ubuntu 20.04 or higher." - Any assistance, would be greatly appreciated. Log of install below (It fails almost immediately) - I cant see any "obvious" reasons why its failing? # cd /home && curl -o latest -L or you can contact Customer Service via email cs@cpanel.net 2022-04-28 01:44:10 243 [1004] (FATAL): You can only install cPanel & WHM on a fresh installation of Ubuntu 20.04 or higher. Thanks in advance.

• 

  cPRex Jurassic Moderator

  • April 28, 2022 14:59

  Hey there! Can you confirm the installation is 64-bit?

  0
• 

  vacancy

  • May 03, 2022 08:56

  This is another install error. Ubuntu has serious problems. [2022-05-03 08:54:40 +0000] [21730] (DEBUG): - ssystem [END] [2022-05-03 08:54:40 +0000] [21730] ( INFO): Completed execution of "/usr/local/bin/ea_install_profile --install /etc/cpanel/ea4/profiles/cpanel/default.json" in 19.205 second(s) [2022-05-03 08:54:40 +0000] [21730] (ERROR): Could not install default EA4 profile [2022-05-03 08:54:40 +0000] [21730] (FATAL): Failed to install EA4 [2022-05-03 08:54:40 +0000] [21160] (FATAL): The background process "EA4 Install" failed with a fatal error: The subprocess reported error number 1 when it ended. 2022-05-03 08:54:40 44 [2552] ( INFO): cPanel is here to help! Our Technical Support team is just a click away at

  0
• 

  Spirogg

  • May 03, 2022 10:44

  here is the docs on what you need to do to install ubuntu You can install cPanel & WHM on Ubuntu version 20.04 LTS only System Requirements for Ubuntu | cPanel & WHM Documentation @ecomm1001 maybe this is the issue ? you need to make sure you disable SELinux before installing cPanel where are you hosted - server or vps ? Disable SELinux Note: These instructions apply if you have installed SELinux on your server. You must disable SELinux to make your system compatible with cPanel & WHM. To disable SELinux security features, use one of the following methods:

  • Use the graphical interface to disable SELinux while you configure your operating system, and then reboot the server.
  • Edit the /etc/selinux/config file to set the SELINUX parameter to disabled, and then reboot the server. The contents of the /etc/selinux/config file should resemble the following example:

    1 2 3 4 5 6 7 8 9 10

    # This file controls the state of SELinux on the system. # SELINUX= can take one of these three values: # enforcing - SELinux security policy is enforced. # permissive - SELinux prints warnings instead of enforcing. # disabled - No SELinux policy is loaded. SELINUX=disabled # SELINUXTYPE= can take one of these two values: # targeted - SELinux only protects targeted daemons. # strict - Full SELinux protection. SELINUXTYPE=targeted

    Important: Make certain that the number sign (#) does not precede SELINUX=disabled. If a # precedes this configuration option, the system ignores the option.

  Warning:

  • To run cPanel & WHM on your server, SELinux must remain disabled.
    • SELinux in enforcing mode does not allow cPanel & WHM to function properly. For more information about SELinux modes, read the

  0
• 

  Spirogg

  • May 03, 2022 10:49

  0

Please sign in to leave a comment.