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"Domains" interface issue

PeteS
I'm going to piggy-back this on here, since it related to the new Domains interface (split it off if you think it needs to be/is a valid issue). The following relates only to the new interface... Yesterday I couldn't create a subdomain, and got "Error: You must specify a subdomain." (obviously, I did set a subdomain!) if I unchecked the box "Share document root (/home/ ..." If I left it checked it would *not* create an alias domain as expected, but instead would create a subdomain. Today I discovered that it I altered the text in home directory box, changing, then changing back to the original that matched the subdomain above that it had rejected, it would work. Next I tried it without doing that and subdomain creation worked as expected, AND alias creation (box checked) worked as well. A- I am *not* crazy B- I had reloaded the page many times C- I was using the same subdomains to test with D- I'm wondering if there was a change made recently, that might have rolled out for me last night, addressing this odd behavior I cannot recreate the issue now, but it did happen. I Googled: cpanel "Error: You must specify a subdomain." and got zip. So think I'm the first to see "Error: You must specify a subdomain." What actually should trigger that message? Also, on this page:

Comments

4 comments

Date Votes
  • cPRex Jurassic Moderator
    Hey hey! Here's the process I took on my end: -Go to cPanel >> Domains -Click "Create a new domain" -enter a subdomain That worked well. I then did this for an alias: -Go to cPanel >> Domains -Click "Create a new domain" -enter a subdomain -ensured that "Share document root (/home/username/public_html) with "domain.com" was selected and that worked well also. This is all on the latest 102.0.15. If you have a machine you can reliably reproduce this on, we'd like to see a ticket to do some testing.
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  • cPRex Jurassic Moderator
    Oh, I missed the "also" you added. Let me look into that a bit...
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  • cPRex Jurassic Moderator
    That documentation page is definitely odd. I created a case with our documentation team so they can look into that, and I'll post once that's been adjusted.
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  • cPRex Jurassic Moderator
    Update - this has been resolved by our documentation team now!
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