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Hello I have a few Questions regarding SSL Hostname

Spirogg
Ticket #94447929 so my issue was my Cert expired for my hostname. was getting stale CSR Null etc. I did the mv -v cpbkp2 etc. and them ran the manual check for cert it still did not update so I put in a ticket then updated the IP's for Sectigo again (whitelisted) then Support was able to get this certificate for Hostname. but when viewing the WHM>v Home/ SSL/TLS /Manage SSL Hosts it still showed as expired. 1) So I read the response that Hostname is not installed on Apache, but why does the other production licensed cPanel of mine show the newest date of the Hostname SSL cert and not expired. I am almost positive it updated this by itself, I do not think I added it manually. -05-19 124828.jpg">77985 2) Also in WHM Home /SSL/TLS /Install an SSL Certificate on a Domain Click on the browse button and you see the selected is a self signed certificate not the Latest Hostname SSL certificate. so I am a little confused. is it not suppose to have the certificate that was installed last as selected > the hostname certificate showing that that is installed or am I not understanding this section correctly. ? -05-19 132443.jpg">77989 EDIT: Also i believe there was a way to remove (Delete) some of these self signed certs in this popup in prior versions of cPanel and now that has been removed. is there a reason this option to delete has been removed ? Thanks for your time and explanation Kind Regards Spiro

Comments

8 comments

Date Votes
  • cPRex Jurassic Moderator
    Could you add these details to the ticket? It's currently marked as Solved, but it is recent enough where you can still reply.
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  • Spirogg
    Could you add these details to the ticket? It's currently marked as Solved, but it is recent enough where you can still reply.

    i did and just got i added your ssl cert to apache and that was it did not answer my question. Spiro, The hostname SSL is not installed on the Apache service by default as mentioned in the provided support article. The SSLs that are shown at WHM >> Manage SSL Hosts are the SSLs installed on the Apache service. I went and manually installed your new hostname SSL on the Apache service following the previously-provided support article on how to do so:
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  • Spirogg
    @cPRex the question was why it shows on the other licenses and then now shows expired. so that answers I got seemed to just be a blow me off type and just add to apache. and the other question 2 was disregarded. so that's why I asked here
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  • Spirogg
    I"ve gone ahead and updated the ticket again. Just fyi let"s see if I get any answers ?
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  • Spirogg
    ok after further review and getting some answers. I understand. [QUOTE] Unfortunately, there is no way to delete an SSL directly from the Browse pop-up of the installation page. However, in my own research and testing to answer this question, I have found that the "Description" column of the Browse pop-up does match up perfectly with the "Certificates" column on the SSL Storage page. So using this information, while there is not an easy way to prune the SSL from the Browse pop-up, you can correlate them to the expired cert and remove it from the Storage page as needed.
    The part I do get confused is when looking to delete the expired host certificate and there are a couple there - its not that easy to know which one is the latest. @cPRex @cPanelAdamF I know in my mind there was an option to delete from WHM Home /SSL/TLS /Install an SSL Certificate on a Domain When you Click on the browse button and you see the selected certificates - there was a delete link to the right side. this was an option prior. "it made it so much easier so why it got removed I am not sure?" this area is the easiest to see your certificate date of expiration whom it is from Sectigo or another paid cert self signed etc. would be nice to have that option available again from the browse button popup - you select the one you want to install or delete and click delete and its gone!
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  • cPRex Jurassic Moderator
    It looks like you received some additional details from Brian in the case. It's really best to work through a ticket once you have that opened, even if it means you need to reply and say we missed some details in our explanation, and cPanelAdamF primarily focuses on user interface issues and doesn't provide general support.
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  • Spirogg
    cPanelAdamF primarily focuses on user interface issues and doesn't provide general support.

    Ok so I guess a feature request would be in line here from WHM Home /SSL/TLS /Install an SSL Certificate on a Domain When you Click on the browse button and you see the selected certificates - can we add a delete button to remove older certificates. In this pop up you can actually see more information on the certificate and makes it easier to know which one you should delete.
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  • Spirogg
    Ok so I guess a feature request would be in line here from WHM Home /SSL/TLS /Install an SSL Certificate on a Domain When you Click on the browse button and you see the selected certificates - can we add a delete button to remove older certificates. In this pop up you can actually see more information on the certificate and makes it easier to know which one you should delete.

    I will post a feature request for this when I get back home to my desktop. Thanks
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