Error at Create Account in WHM

swatofficial02

• May 29, 2022 05:15

Hello there, I need help regarding an error when creating an account on WHM. This happened after I updated to 104.0.2 but I don't know if that's the problem or not. When I want to create an account, an error occurs and Account Creation Failed. The logs displayed by him are as follows: [QUOTE]Account Creation Status: failed Can't load '/usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/auto/DNS/Unbound/Unbound.so' for module DNS::Unbound: /usr/local/cpanel/3rdparty/lib64/libunbound.so.8: file too short at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/532/XSLoader.pm line 93. at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/DNS/Unbound.pm line 12. BEGIN failed--compilation aborted at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/DNS/Unbound.pm line 13. Compilation failed in require at /usr/local/cpanel/Cpanel/DNS/Unbound.pm line 28. BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/DNS/Unbound.pm line 28. Compilation failed in require at /usr/local/cpanel/Cpanel/DnsRoots.pm line 11. BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/DnsRoots.pm line 11. Compilation failed in require at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 763.
Anyone here, please help me. Thank you very much

• 

  cPRex Jurassic Moderator

  • May 31, 2022 15:43

  Hey there! It looks like the update may not have completed properly, as that error is saying the /usr/local/cpanel/3rdparty/lib64/libunbound.so is corrupt. Can you try running a forced update with this command to see if that resolves the issue? /scripts/upcp --force
  

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  Rachel S

  • June 02, 2022 11:02

  log in to SSH, then follows the steps given below: Step 1: Go to /etc/ Step 2: Now edit the wwwacct.conf file Step3: add DEFMOD Xskin to the end of the file Step 4: Save and quit

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  cPRex Jurassic Moderator

  • June 02, 2022 12:54

  @Rachel S - I'm very confused about that reply. How would that be related to the issue the OP is seeing? Also, the "xskin" option hasn't existed for many years.

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