SMTP test error

skrobce

• June 14, 2022 10:13

I am trying to test SMTP over Gmass :

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  cPRex Jurassic Moderator

  • June 14, 2022 16:04

  Hey there! That sounds right due to the SMTP delay option on the server, which you can read more about here:

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  skrobce

  • June 15, 2022 05:46

  It seems that everything working on my side, even If I connect on some mail client it works, just when I make these tests it fail. Do you think that I can ignore these test that everything will work? By the way my host provider told me that he is unable to make configuration in WHM is that true since I am using shared hosting?

  Hey there! That sounds right due to the SMTP delay option on the server, which you can read more about here:

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  cPRex Jurassic Moderator

  • June 15, 2022 15:17

  Yes, it's fine to ignore these errors from an automated test. It is well known that these tools don't work with the delay system, even though mail from a real mail server will be delivered properly. If you are on a shared server those settings are completely controlled by your hosting provider, so it is up to them what they are willing to change.

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