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MariaDB Upgrade from 10.5 to 10.6 Failed

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4 comments

  • cPRex Jurassic Moderator
    Hey there! I would recommend not stopping the MySQL service - it has to be online for the update to complete. Can you reactivate that and try again?
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  • celiac101
    Thank you, but if you notice in my list, I turn it off only to back up the mysql, and then turn it back on after, and then run the upgrade.
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  • cPRex Jurassic Moderator
    It might be best to submit a ticket to our team so we can check that directly. That's one of those "it should just work automatically" items.
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  • celiac101
    This got resolved, but I'm still not sure exactly how it got fixed. The state my MariaDB got stuck in--MySQL/MariaDB Upgrade showed that I needed to continue the upgrade because it did not finish the upgrade. I had no access to PHPMyAdmin, and I tried re-running continue upgrade process 3 times, but it stayed in this state. I created a ticket on this, and here are the two things that were done: 1) "It looks like the mysql service was just disabled and hadn't been re-enabled. Both the "enabled" and "monitored" boxes in WHM -> Service Manager were unchecked for mysql" 2) Disabled the skip-name-resolve in my.cnf (I had this enabled because I heard it makes sites faster...not sure, but I'm always trying to increase site speed). I'm not sure how either could have fixed this, but in my original checklist I will admit that I did disable tailwatched mysql on step 3 to backup my mysql, and if this caused the issue, then I likely should have made turning it back on step 7, and the upgrade should have been step 8. Interestingly nobody had to restart the finish mysql upgrade, as simply doing #1 above seemed to fix everything.
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