Two-Factor Authentication (2FA) Documentation Warning

phil99

• July 27, 2022 03:38

On the documentation page for Two-Factor Authentication, there is the vague warning: "This feature may cause some third-party applications to fail. It may also cause applications to improperly store data". Is there any more information on this? Thanks.

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  ankitdixit

  • July 27, 2022 10:44

  Hey, Can you explain in detail? what is the issue you are facing?

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  phil99

  • July 27, 2022 14:00

  There is no issue, other than the vague nature of the documentation statement. Before enabling 2FA, I was looking for information on: - which third-party applications may fail? - which applications may improperly store data? It may be that there is no such information, and that this is just a blanket cover statement.

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  cPRex Jurassic Moderator

  • July 27, 2022 14:40

  I'm not seeing the phrase "third-party" listed on our documentation page here:

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  phil99

  • July 27, 2022 14:45

  Hi cPRex If I go to WHM > Security Center > Two-Factor Authentication and click on the question mark, it takes me to this page:

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  cPRex Jurassic Moderator

  • July 27, 2022 14:49

  Thanks for that clarification. That is specifically referring to WHM, so the third-party applications in question would be other administrator tools, like WHMCS, or anything else requiring root access to the server.

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  phil99

  • July 27, 2022 15:31

  Thanks. I've seen in the forums people are using 2FA without apparent problems, I was just being cautious.

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  BNBcom

  • July 21, 2023 14:03

  It is strange that this webpage: Two-Factor Authentication for cPanel | cPanel & WHM Documentation (updated 2 months ago) clearly states: [QUOTE] Note:

  • You can configure 2FA for

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  cPRex Jurassic Moderator

  • July 21, 2023 15:52

  I think the documentation update on that page may have been a bit premature. We do plan to include this behavior in version 114 which is the version listed in the top-right of the page, which is just now in Edge, but you're likely running version 112 which doesn't have this available yet.

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