email hijecking

Muneef

• July 22, 2022 10:49

when i checking with my whm account mail delivery report i can see the unknown email server. how can i stop unknown emails

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  andrew.n

  • July 22, 2022 16:08

  Open the email and have a look at the content, in the header you should see the email account or website from where this was sent from. It's a spoofed sender address,

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  Muneef

  • July 22, 2022 16:13

  Open the email and have a look at the content, in the header you should see the email account or website from where this was sent from. It's a spoofed sender address,

  
  this two domain not hosted ours, its spam i don't know how they connecting our server.

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  andrew.n

  • July 22, 2022 18:12

  as I said they are spoofed domains...

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  Muneef

  • July 24, 2022 13:50

  how do we can remove the spoofed domain ?

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  andrew.n

  • July 24, 2022 16:22

  Open the email and have a look at the content, in the header you should see the email account or website from where this was sent from. It's a spoofed sender address.

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  cPRex Jurassic Moderator

  • July 25, 2022 14:41

  While there is no way to completely stop spoofed messages, we have some details in the following article that can help with this situation:

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  Muneef

  • July 27, 2022 13:44

  thanks

  While there is no way to completely stop spoofed messages, we have some details in the following article that can help with this situation:

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  cPRex Jurassic Moderator

  • July 27, 2022 14:42

  I don't completely understand your question - are you trying to keep email from being sent from that account? Normally no messages are sent from the default account unless there is something wrong.

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  Muneef

  • July 27, 2022 15:53

  I don't completely understand your question - are you trying to keep email from being sent from that account? Normally no messages are sent from the default account unless there is something wrong.

  
  when I checked the client mail I can see the default email inbox lots bouns emails. i need to know how to stop.

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  cPRex Jurassic Moderator

  • July 27, 2022 15:56

  First, you'd want to confirm that the default address is what was sending the message. Although it received the bounce, that may not be where the message originally came from. Do you see that the message was sent from the default account?

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  Muneef

  • July 27, 2022 16:04

  First, you'd want to confirm that the default address is what was sending the message. Although it received the bounce, that may not be where the message originally came from. Do you see that the message was sent from the default account?

  
  Yes, I checked inbox i can see and when i checked outbox i unable to find out anymails.

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  Muneef

  • July 27, 2022 16:09

  when i checked the whm mail delivery report. that screen short mentioned domain not hosted our cpanel. i don't know how the emails ongoing. our server.

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  cPRex Jurassic Moderator

  • July 27, 2022 16:58

  It sounds like you may be experiencing something called backscatter, which is replies generated to an email address that didn't send the email. Your address likely appeared in some spam list and you're not getting the rejection messages. You'll want to ensure the default address is setup to not receive mail, as that should be used to either Fail or Discard messages it receives.

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