Split delivery with Google Workspace - Legacy server not receiving emails
My goal is to have users in Google Workspace get emails as well as users who are not a part of Google Workspace.
I have been in contact with the Google support team, and they helped me successfully set up the split delivery rule that points to the legacy server.
However, when I try sending the email to a user which is not present on Google's server, I get this bounce-back message:
Your message couldn't be delivered to x@domain.com because the remote server is misconfigured. See technical details below for more information.
The response from the remote server was:
550 Please turn on SMTP Authentication in your mail client. A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
LMTP error after RCPT TO:: 550 5.1.1 User doesn't exist:
x@domain.com
In addition to this, I also noticed that when I set the mail exchanger to Local, after some time (less than 24 hours) it automatically switches back to Remote.
Any suggestions or ideas are much appreciated
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My goal is to have users in Google Workspace get emails as well as users who are not a part of Google Workspace. I have been in contact with the Google support team, and they helped me successfully set up the split delivery rule that points to the legacy server. However, when I try sending the email to a user which is not present on Google's server, I get this bounce-back message: Your message couldn't be delivered to x@domain.com because the remote server is misconfigured. See technical details below for more information. The response from the remote server was: 550 Please turn on SMTP Authentication in your mail client. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: LMTP error after RCPT TO:: 550 5.1.1 User doesn't exist: x@domain.com In addition to this, I also noticed that when I set the mail exchanger to Local, after some time (less than 24 hours) it automatically switches back to Remote. Any suggestions or ideas are much appreciated
Hello, Did you get a solution to this, I am battling the same issue0 -
Hey there! While it's a bit older, do any of the details here help?
Hello There, I'm really new to this whole split delivery thing and I've been on it for over 24 hours now. So this is my case I recently signed up for Google Workspace (formerly GSuite), However, I only want 1 of my email accounts to be handled by Google Workspace i.e (info@mydomain.com). The rest of the email accounts are on my Host. I successfully configured Split delivery, or atleast I had an 80% success rate. The only issue is that, I cannot send emails from accounts that aren't on Google Workspace to the one that is. For example, I have an account (admin@mydomain.com), which is not on Google Workspace and another one (sales@mydomain.com) which is also not on Workspace. These 2 emails can communicate with each other Just fine. And they can also receive emails from (info@mydomain.com) which is on Google Workspace. But they can't send back emails to the account that is on Google Workspace. So here is a summary EXAMPLE EMAIL ACCOUNTS info@mydomain.com (Google Workspace Email) ________________________________________________________ admin@mydomain.com (Not on Google Workspace) sales@mydomain.com (Not on Google Workspace) _________________________________________________________ info@mydomain.com CAN SEND TO admin@mydomain.com admin@mydomain.com CAN SEND TO sales@mydomain.com BUT admin@mydomain.com OR sales@mydomain.com CANNOT SEND TO info@mydomain.com How can I solve this? I've read this, But I don't seem to understand the steps, perhaps because it is now deprecated0 -
Hey there! I'm not sure if I personally have any answers on this issue. The split delivery, from my understanding on the cPanel side, is deprecated by Google and only entire domains can get routed through the Smarthost. 0 -
Hey there! I'm not sure if I personally have any answers on this issue. The split delivery, from my understanding on the cPanel side, is deprecated by Google and only entire domains can get routed through the Smarthost.
Ohh, I see. So the split delivery option doesn't work anymore ?0 -
I was referencing that older thread you linked and found this: I'm not seeing an exact match at this time either. 0 -
Hello, Did you get a solution to this, I am battling the same issue
Hey there, I am still dealing with this and I have not found a successful solution yet. Have you had any progress maybe? Thanks in advance...0
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