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Server infected, ImmunifyAV says SMW-BLKH-1485227-php.bkdr

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4 comments

  • Nige_P
    Not sure why this was waiting approval for days. Anyway, I got assistance elsewhere so it's sorted now.
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  • cPRex Jurassic Moderator
    Hey there! Both myself and the backup technician that works forums ended up with the same days off, and Forums aren't usually staffed over the weekend, so that's why you had a longer-than-normal delay getting that approved. Can you post the resolution you found?
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  • Nige_P
    Ahhhhh, just bad timing It started sending spam emails and I was contacted by my host informing me I had to resolve the issue immediately. Turned out there were several cron jobs which downloaded the infected files and copied them to the folder above. Removed all the tasks from the cron queue, deleted the injected files and it's showing as clean. I still have no idea how the server was infected in the first place, I always ensure the latest patches and plugins are installed. Not being able to quickly turn off outgoing mail was frustrating, an option to do so in cpanel would be useful for situations like this. I had to stop the mail processes and edit php.ini to disable the mail processes.
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  • cPRex Jurassic Moderator
    We have an API call you can use to suspend mail:
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