Different domain name for email etc. services - auto SSL update?

MoreK

• August 26, 2022 02:50

Let's say our server host name is hostname.com. However we are using ourservices.com for email and other services. For example, our users are using mail.ourservices.com for accessing email. ourservices.com is a cPanel account and it gets automatically Let's Encrypt SSL certificate for *.ourservices.com. The problem: I can go to Manage Service SSL Certificates section and manually install *..ourservices.com Let's Encrypt certificate, which is always available and up-to-date. Email and other services work just fine. But it does not do that automatically. Is there ANY way to set it up, so that I don't need to re-install the cert every couple of months?

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  cPRex Jurassic Moderator

  • August 26, 2022 19:23

  Hey there! I'll ask the question behind the question - is there a particular reason or problem that you're solving by changing the hostname cert to that of the domain? There are many many cPanel servers out there that send mail just fine with the SSL that gets generated for the hostname of the server, so I'd be interested to know what led you to this resolution originally. But no, if you want that specific SSL in place on the hostname, the manual installation is going to be the only way to make that happen.

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  MoreK

  • August 27, 2022 04:34

  Hey! There reason why the hostname for services is different is not technical, it's purely branding thing. We started the server with it's original name but soon changed the name of the service and instructed users to use e.g. "mail.ourservice.com" for email client configuration. And didn't realize at that point that the service certs didn't automatically renew.

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  cPRex Jurassic Moderator

  • August 30, 2022 15:15

  Thanks for that clarification. At this point, if you want to do that, manual work is the only method.

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